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  • 0 楼#

    心心念念-

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    这是我一次的发帖, 写的不好, 请大家多多包涵!


    首先我要谈的这个客户是从GOOGLE上开发来的, 当时找到了他的邮箱, 就每隔两三天给他发一次邮件,问候一下。大概过了一周, 他回我了, 内容如下:stop emailing me !!!  对于客户的这种回答, 我已经习以为常了,lol! 我这个人挺喜欢经常跟踪客户的, 不过这样会导致两种结果: 1,客户被我的坚持感动了,最终下单。2.客户受不了我的邮件轰炸,把我拉入黑名单。据我的经验来讲(当然, 也只是做一年外贸了,没什么太多经验),我得到的第一种结果比第二种结果多,嘿嘿。虽然那个客户让我停止给他发邮件, 但是我还是没有理会, 继续发给他, 因为我调查了这个客户的信息, 潜力还是蛮大的。 又过了10天左右,他回复我内容如下:I said
    stop the spam so stop spamming and delete my contact details otherwise will
    report you !!!!!

    看到这种回复, 当时心里真的好不舒服, 想直接把这个客户从联系人出删除掉, 不过待我冷静了一下, 想既然客户愿意花时间回复我邮件,那么何不借此机会给客户“闲聊”一下那, 于是我的回复如下:


    hi Daniel
    i am so
    sorry for this inconvinence !

    i just
    want to know if you still need a reliable supplier of A , Because i
    visited your website , and find that you may interested in some of our A such B etc
    If you
    now do not need , maybe one day you want to change the supplier , then we will
    be your second choice .

    looking
    forward to your kind reply
    best
    regards sandy
    接下来客户这样回复:
    Hi Sandy

    No need
    and not sure where you got this email address as I am not using this oné for my
    business.
    看到客户说这不是他的工作邮箱, 而是个人邮箱,我吓了一跳, 这这相当于侵犯他隐私了, 澳大利亚客户对于个人邮箱还是蛮看重的, 个人邮箱用在亲密朋友较多,而且不愿意把个人邮箱和工作邮箱混淆。怪不得客户要扬言举报我那, 换做是我, 早拉入黑名单了。 于是带着愧意给客户回复了:
    Hi Daniel
    this
    one is for your pesonal eamil address , right ?
    i
    thought this was your business address , so i sent the emails to you , really
    really so sorry for this inconvinence !

    I
    visited your website ,so i thought that you will need a reliable supplier of
    A ,

    If you
    really do not need now , then i would not send the emails to you again , But kindly please let me know when you need a reliable supplier
    .
    After
    all , at present no need supplier does not stand that you will never need another
    supplier in future, right ?

    看到我的回复, 也许你们会说, 不是在上面已经说过问客户需不需要供应商那, 会不会显着比较啰嗦,但是我的观点是, 想多说一次, 强调用意, 当然是个人见解了!本以为客户不会回复了, 没想到,回复了, 如下:
    Again
    no need, manufacturing everything in Europe, happy with
    that.And I
    don't understand a word in that website must be illegal as I don't share my
    personal email!

    Daniel
    看到客户这样回复, 我似乎又看到了希望,嘻嘻。也许你们会说, 这有什么希望啊, 客户都说两次不需要其他的供应商了那,而且供应商是欧洲的, 不是中国这边的。 其实我很感谢客户给我说他的原产地, 让我找到了突破口,看我回复如下:
    hi Danile
    Regarding the personal email , i really feel so sorry for that , my friend !
    and I
    guess that you must have unhappy experience in doing business with Chinese
    Suppliers , i could feel that you dislike Chinese suppliers, right
    ? Otherwise why you  manufacture everything in Europe .
    best
    regards sandy  
    其实看到客户说他所有的东西都是让欧洲一些国家生产的, 我当时在想是不是客户在与中国供应商做生意, 是不是有 不好的经历,所以才问了客户上面那样的话。 不过说客户不喜欢中国供应商,是我故意这样说的, 想套出客户是不是真的不喜欢中国供应商而选择欧洲供应商还是另有其他原因。 下面是客户的回复:
    No I
    didn't say that! I am unhappy that my personal email appears on some weird
    website. Plus I receive like 10 emails a day similar to what you sent me so yes
    I am already a bit resistant to that.
    I am
    just saying that I use European manufacturer as I am originally from Europe and
    I am happy with that.
    Thank
    you


    Daniel

    看到客户的这种回复, 真是太高兴了, 原来是因为他故乡是欧洲那边的, 所以才那样做的,看来这个客户是故乡之情和爱国之情很浓厚了。于是我做了如下很长的一段回复,虽说外贸邮件忌讳长篇大论, 不过必要的时候还是需要那样做的哈:
    hi Daniel
    i am so
    sorry i misunderstood you , and for your personal business matter , i again
    apology to you . If I were you , I feel unhappy for that as well ! After all ,
    your personal business is just for your friends and family
    !
    The
    reason why i send the emails to you is that i find that the C  product on your website seems high quality , so i thought maybe we are the right supplier of
    you , and a set of C product is just X usd , you know , sellers
    always keep seeking high quality product with low price .
    Lastly   i could feel that you
    have a strong feeling to your nation , that is what anyone could not change that
    ! Me too
    Still i
    am so glad that you would love to spare some your time to talk with me ! you are a
    gentleman ,Daniel !you know , If i were you and someone send the email to my
    personal email address , i will reply her " Stop emailing ! If you still insisit
    on it , then i will pray to the God and let him help me punish you !"
    best
    regards sandy在这里我之所以会提及我们产品的价钱, 是因为我看了他们网站上产品的价钱 ,感觉我们的价格比较有竞争力, 所以就利用价格来吸引他, 万一我们的价格比他现在的供应商价格还低那。客户看到我这些, 终于放下了警备, 开始问我们关于产品的事情了, 如下:Thanks Sandy, appreciate your understanding.   The
    price is not bad but I have pretty much the same from the european manufacturer.
    the only thing what i would need are F product but not sure if you do
    those Daniel之后客户就问了很多关于我们产品的知识, 包括我们能做的产品有哪些, 最后发来了一款产品的设计让我们先做样品,目前正处于样品单事情, 希望客户可以喜欢我们的产品, 下大单,lol!

    • 图片:QQ图片20150131145149.jpg


  • 1 楼#

    Kimberly Huang

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    楼主的毅力非常值得学习!

  • 2 楼#

    心心念念-

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    cn220102200:楼主的毅力非常值得学习!回到原帖
    thanks !

  • 3 楼#

    cn1001071963

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    精神可嘉,学习了

  • 4 楼#

    Eason-小臣

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    感谢分享,你造福外贸圈的各位童鞋啦。

  • 5 楼#

    cn1512468581

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    怒赞~

  • 6 楼#

    Sunshine Taylor

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    很有毅力

  • 7 楼#

    名人堂de小二

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    谢谢分享,你很厉害啊!

  • 8 楼#

    心心念念-

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    cn1512013430:谢谢分享,你很厉害啊!回到原帖
    thanks !

  • 9 楼#

    心心念念-

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    cn1512098828:感谢分享,你造福外贸圈的各位童鞋啦。回到原帖
    thanks!

  • 10 楼#

    贸小七-王

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    意想不到的结果呀 。。

  • 11 楼#

    pztools

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    毅力!如果是我,早放弃了

  • 封禁
    12 楼#

    Sunnor

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    用户被禁言,该主题自动屏蔽!

  • 13 楼#

    cn1512116273

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    还好这个客户脾气好吧,否则直接通报阿里巴巴了。。。。

  • 14 楼#

    EZ、探险家

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    楼主的头像让我印象深刻,毅力如此惊人,是个做外贸的好料子~

  • 15 楼#

    cn1001501339

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    谢谢分享,你很厉害啊!

  • 16 楼#

    小华子

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    坚持,技巧,迂回

  • 17 楼#

    weisen3d

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    毅力惊人啊

  • 18 楼#

    cn1000295417

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    你的帖子太TM牛了!

  • 19 楼#

    cn110580365

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  • 这是我一次的发帖, 写的不好, 请大家多多包涵!


    首先我要谈的这个客户是从GOOGLE上开发来的, 当时找到了他的邮箱, 就每隔两三天给他发一次邮件,问候一下。大概过了一周, 他回我了, 内容如下:stop emailing me !!!  对于客户的这种回答, 我已经习以为常了,lol! 我这个人挺喜欢经常跟踪客户的, 不过这样会导致两种结果: 1,客户被我的坚持感动了,最终下单。2.客户受不了我的邮件轰炸,把我拉入黑名单。据我的经验来讲(当然, 也只是做一年外贸了,没什么太多经验),我得到的第一种结果比第二种结果多,嘿嘿。虽然那个客户让我停止给他发邮件, 但是我还是没有理会, 继续发给他, 因为我调查了这个客户的信息, 潜力还是蛮大的。 又过了10天左右,他回复我内容如下:I said
    stop the spam so stop spamming and delete my contact details otherwise will
    report you !!!!!

    看到这种回复, 当时心里真的好不舒服, 想直接把这个客户从联系人出删除掉, 不过待我冷静了一下, 想既然客户愿意花时间回复我邮件,那么何不借此机会给客户“闲聊”一下那, 于是我的回复如下:


    hi Daniel
    i am so
    sorry for this inconvinence !

    i just
    want to know if you still need a reliable supplier of A , Because i
    visited your website , and find that you may interested in some of our A such B etc
    If you
    now do not need , maybe one day you want to change the supplier , then we will
    be your second choice .

    looking
    forward to your kind reply
    best
    regards sandy
    接下来客户这样回复:
    Hi Sandy

    No need
    and not sure where you got this email address as I am not using this oné for my
    business.
    看到客户说这不是他的工作邮箱, 而是个人邮箱,我吓了一跳, 这这相当于侵犯他隐私了, 澳大利亚客户对于个人邮箱还是蛮看重的, 个人邮箱用在亲密朋友较多,而且不愿意把个人邮箱和工作邮箱混淆。怪不得客户要扬言举报我那, 换做是我, 早拉入黑名单了。 于是带着愧意给客户回复了:
    Hi Daniel
    this
    one is for your pesonal eamil address , right ?
    i
    thought this was your business address , so i sent the emails to you , really
    really so sorry for this inconvinence !

    I
    visited your website ,so i thought that you will need a reliable supplier of
    A ,

    If you
    really do not need now , then i would not send the emails to you again , But kindly please let me know when you need a reliable supplier
    .
    After
    all , at present no need supplier does not stand that you will never need another
    supplier in future, right ?

    看到我的回复, 也许你们会说, 不是在上面已经说过问客户需不需要供应商那, 会不会显着比较啰嗦,但是我的观点是, 想多说一次, 强调用意, 当然是个人见解了!本以为客户不会回复了, 没想到,回复了, 如下:
    Again
    no need, manufacturing everything in Europe, happy with
    that.And I
    don't understand a word in that website must be illegal as I don't share my
    personal email!

    Daniel
    看到客户这样回复, 我似乎又看到了希望,嘻嘻。也许你们会说, 这有什么希望啊, 客户都说两次不需要其他的供应商了那,而且供应商是欧洲的, 不是中国这边的。 其实我很感谢客户给我说他的原产地, 让我找到了突破口,看我回复如下:
    hi Danile
    Regarding the personal email , i really feel so sorry for that , my friend !
    and I
    guess that you must have unhappy experience in doing business with Chinese
    Suppliers , i could feel that you dislike Chinese suppliers, right
    ? Otherwise why you  manufacture everything in Europe .
    best
    regards sandy  
    其实看到客户说他所有的东西都是让欧洲一些国家生产的, 我当时在想是不是客户在与中国供应商做生意, 是不是有 不好的经历,所以才问了客户上面那样的话。 不过说客户不喜欢中国供应商,是我故意这样说的, 想套出客户是不是真的不喜欢中国供应商而选择欧洲供应商还是另有其他原因。 下面是客户的回复:
    No I
    didn't say that! I am unhappy that my personal email appears on some weird
    website. Plus I receive like 10 emails a day similar to what you sent me so yes
    I am already a bit resistant to that.
    I am
    just saying that I use European manufacturer as I am originally from Europe and
    I am happy with that.
    Thank
    you


    Daniel

    看到客户的这种回复, 真是太高兴了, 原来是因为他故乡是欧洲那边的, 所以才那样做的,看来这个客户是故乡之情和爱国之情很浓厚了。于是我做了如下很长的一段回复,虽说外贸邮件忌讳长篇大论, 不过必要的时候还是需要那样做的哈:
    hi Daniel
    i am so
    sorry i misunderstood you , and for your personal business matter , i again
    apology to you . If I were you , I feel unhappy for that as well ! After all ,
    your personal business is just for your friends and family
    !
    The
    reason why i send the emails to you is that i find that the C  product on your website seems high quality , so i thought maybe we are the right supplier of
    you , and a set of C product is just X usd , you know , sellers
    always keep seeking high quality product with low price .
    Lastly   i could feel that you
    have a strong feeling to your nation , that is what anyone could not change that
    ! Me too
    Still i
    am so glad that you would love to spare some your time to talk with me ! you are a
    gentleman ,Daniel !you know , If i were you and someone send the email to my
    personal email address , i will reply her " Stop emailing ! If you still insisit
    on it , then i will pray to the God and let him help me punish you !"
    best
    regards sandy在这里我之所以会提及我们产品的价钱, 是因为我看了他们网站上产品的价钱 ,感觉我们的价格比较有竞争力, 所以就利用价格来吸引他, 万一我们的价格比他现在的供应商价格还低那。客户看到我这些, 终于放下了警备, 开始问我们关于产品的事情了, 如下:Thanks Sandy, appreciate your understanding.   The
    price is not bad but I have pretty much the same from the european manufacturer.
    the only thing what i would need are F product but not sure if you do
    those Daniel之后客户就问了很多关于我们产品的知识, 包括我们能做的产品有哪些, 最后发来了一款产品的设计让我们先做样品,目前正处于样品单事情, 希望客户可以喜欢我们的产品, 下大单,lol!

    • 图片:QQ图片20150131145149.jpg




  • 楼主的毅力非常值得学习!



  • cn220102200:楼主的毅力非常值得学习!回到原帖
    thanks !



  • 精神可嘉,学习了



  • 感谢分享,你造福外贸圈的各位童鞋啦。



  • 怒赞~



  • 很有毅力



  • 谢谢分享,你很厉害啊!



  • cn1512013430:谢谢分享,你很厉害啊!回到原帖
    thanks !



  • cn1512098828:感谢分享,你造福外贸圈的各位童鞋啦。回到原帖
    thanks!



  • 意想不到的结果呀 。。



  • 毅力!如果是我,早放弃了


  • 封禁

    用户被禁言,该主题自动屏蔽!



  • 还好这个客户脾气好吧,否则直接通报阿里巴巴了。。。。



  • 楼主的头像让我印象深刻,毅力如此惊人,是个做外贸的好料子~



  • 谢谢分享,你很厉害啊!



  • 坚持,技巧,迂回



  • 毅力惊人啊



  • 你的帖子太TM牛了!





133 回复

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