加入国际站
返回旧版 新版反馈
关闭 评分
铜币:
剩余
* 评分才能提交噢
理由:

 | 
只看楼主


  • 0 楼#

    包大人

    • 粉丝
      258
    • 人气
      1337
    • 积分
      0
    • 铜币
      788


    RFQ四大功能全新升级,最后2天赶紧提出你的宝贵建议,送铜币、书包、抱毯、话费、移动电源。
    最新消息:这次发回盘分析案例,专家来支招活动,由于特别受欢迎,现决定已调整为长期有效活动。请大家在“你问我答”版块发新帖参加点评,谢谢!

    图片:2013-04-22_101254.png

    活动期间发回盘案例排行
          参与ID 14     发帖询盘数总计 22
          柠檬       3
          hk1007092765       3
          逍遥子代发       3
          cn1001800023       2
          cngthardware       2
          cn1000517219       1
          cn1000621467       1
          cn1001296665       1
          cn1001792841       1
          cn1019584831       1
          cn1500222592       1
          cn1500237455       1
          cnhuasendoor       1
          cnobooc       1

  • 1 楼#

    包大人

    • 粉丝
      258
    • 人气
      1337
    • 积分
      0
    • 铜币
      788

    已分析案例参考:
    案例1——包装印刷行业
    标题:从细节分析客户的真正问题和需求
    国家:秘鲁
    产品行业:包装材料
    买家询盘:Dear XXX,   Quantity Needed: 1 x 20    Necesitamos a un precio más competitivo para nuestro mercado Compruebe su precio y enviar su proforma con su precio final necesitamos 1 x 20  45micX48mmX80 yards      45micX48mmX90 yards      45micX48mmX180 yards    We look forward to your prompt response   解释:客人要一个小柜的封箱胶带 三种比较常见的规格

    供应商回盘:Dear  Ms.XXX    Thank you for your enquire for BOPP packing tape from Alibaba. I'm XX form XX Packaging Group, We are professional manufacturer for BOPP Packing tape for 14 years in China, Have two factory in Shenzhen and Dongguan China, So I think we can offer you better services!   To provide you detailed quotation, we need to confirm the following details.   1.Item: BOPP Packing Tape 2.Specification:                        45mic*48mm*80Yars                        45mic*48mm*80Yars                        45mic*48mm*80Yars   3.Quantity: 1*20 GP  4.Price: FOB Shenzhen USD              45mic*48mm*80Yars   USD00 per roll              45mic*48mm*80Yars   USD00 per roll              45mic*48mm*80Yars   USD00 per roll 5.Packing: 6 rolls per shrink,  6.Container load: about 50,000rolls 7.Payment: T/T 30% as deposit balance before shipment 8.Delivery: 12-14days after received deposit! 9.Price validity: one week 10.PI: already made for you if needed!   If there any other questions please just let me know!   Thanks   后来客户回复 Dear XX,  Thanks by its message.  My company is interested in developing the business of the article BOPP adhesive packing tape in size 45mic x 48mm x 80 yard in color clear and brown.  The market in my country is very competitive. we need competitive and very low prices with good quality in the products.  Please you send its better price in term FOB of this article to buy 1x20'.  I expect its comments.   XX.  
    回盘备注:我给客户报了一个低于第一次的价格,客人一直不回复哦,希望老师帮我找找原因
    卖家疑问:报了价、甚至发了PI、甚至说要下单了,但不知为何客人又没了反应…

    点评:
    虽然询盘和客户回复邮件中都提到具体的产品规格和订货量,但都没有提及其它的贸易条件,一种情况是客户优先关注价格,其它细节打算初步确认价格后再谈,另一种情况是客户目前无实际采购需求,只是做产品了解,客户第二次回复中,提到developing the business of the packing tape,可以更加支持这种可能性。
    所以客户没有回复的两个可能原因:
    一,第二次报价依然觉得高,这与你们工厂产品价格的实际竞争力以及客户的期望值有关,实际竞争力和你们工厂自己的成本控制等因素和你对市场同类产品的整体了解情况有关。而客户的期望值是建立在需求背景基础上,也就是如果你不知道客户的产品定位是什么,你就不能确定什么样的产品和价格更符合客户需求,如,或许你的产品质量和价格确实性价比不错,但客户的市场需要更廉价的商品。因此,你的第一次回复中直接列举自己的贸易条件不妥,有可能正好与客户某些计划冲突,在你还没拿到更多筹码的时候这些可能成为你的减分项,也就是我们通常所说的跟进客户要先听后说,一上来你就重点介绍自己的东西,会引起客户寻找矛盾点的心理。建议优化做法是在基本报价之后结合产品知识进一步了解客户的需求,例如问客户的目标消费群体是谁?之前是否进口过同类产品?等等,这些体现出你在替客户着想,同时客户的答案也会利于你分析客户的具体需求。
    二,客户并非不满意你的价格,但是客户自己的采购计划没有确定下来。既然是developing,那可能除了产品和价格之外,还需要有其它的考虑因素,回复的时候要计划到这种可能性,尽量做些铺垫工作,例如,告诉客户,你说是新开发胶带业务,可能在确定采购计划前还会有一些问题需要考虑,不知道我是否能在这方面帮到你,如果有需要,随时和我联系。这种说法既表明了自己服务客户的主动性,也是在求证客户目前的具体想法,还可以了解下一步跟进的着力点在哪。
    好好体会上述内容中的分析思路和对策设计,即使这个客户跟不下来对以后跟进其他客户也有帮助。

    案例2——服务设备行业
    标题:客户要的产品我们没有,要帮他从外面找吗?
    国家:印度
    产品行业:货架
    买家询盘:Dear XX,  I'm interested in your XX Co., Ltd.   I want to purchase 1000pcs of your product.   Dear sir / madame  Trust everything is fine at your end .i am XX working as project manager with a company called XX  which isbased in new XX , XX.our company is into construction of buildings and apartments and alsomajorly into doing interiors as well . we have recently tied up with a corporate giant based in XXwho is venturing out into establishing a chain of apx 50 to 75 supermarket stores across XX we are very keen in starting and establishing a strong and long term relationship , hencewe are very keen in sourcing various items { listed below } from china S.noItem1Super Market Shelf2Super Market Refrigeration3Super Market Trolleys4Super Market Cash Desk M/c5Super Market packing M/c Psl advice on the below points, so that we will be on a same page Ø  Advice  your min order qty.Ø   Advice the Prices with Price validity.Ø  Inform your company address.Ø  Advice on your payment terms. My Sr. Partners  are planning a trip  to  China from the  28th 29, 30 May,  kindly advice  your availability   for the 28th on wards  so that we can have relevant  meeting fixed.Looking forward to your positive reply. Thanks & RegdsXXXX
    供应商回盘:dear XX thanks for your inquiry,my company is located in XX City,JiangSu Province,China  but only produce supermarket shelves,i'm very pleasure purchase the other items for you, and also glad get that you will come to China from the  28th 29, 30 May,pls inform me when you visit my factory so i can receive you  from the airport, i'll find the suppliers of Refrigeration,Trolleys,Cash Desk ,packing M/c,nearby my factory, and then send you the MOQ ,catalogue and pricelist hope we can establish a strong and longterm relationship yours sincerely XXX  
    回盘备注:客人要的产品我们没有,我要帮他从外面找吗?

    点评:
    结合印度客户的特点,从客户邮件看,是希望能做一站式采购,如果想跟进这个客户,需要考虑两个方面,一是专业度,因为客户在这方面需要帮助和引导,二是价格问题。
    因此,除了表示可以提供整合采购的服务外,最好也能介绍自己在这方面的优势,例如自己在这方面是否有和其它厂家合作的经验,大概的合作流程,特别是在整体超市配套方面的内容,这样一方面在专业度上让客户感觉你是可信任的(因为客户自己在这方面不专业,如果供应商不专业的话客户会很忧虑),另一方面也可以介绍这么做的成本控制,例如如果客户自己单独采购,那么就会很繁琐,成本会加高,同时后期的服务和产品保障会有问题,由你们帮助客户处理整体事宜的话就可以很好的控制成本,让客户拿到比其它方式更低的价格,这样客户对你的信任度就建立起来了。

    案例3——办公文教行业
    国家:ITALY
    产品行业: 钢笔
    买家询盘:I'm interested in your   Disappearing Ink Pens for Copybook Practicing 1,Disappearing Ink Pens for copybook practicing 2,Marks Auto disappear within 5-30 mins 3,Ink disappear save paper I Want to purchase 20,000 pcs of your product.       Hello,  i would like to ask you a quotation for 20,000 pcs of the attached pen. Details as follows:  Quantity: 20,000 pcs  Must be the same as attached picture  Logo: 1c silver logo on barrel  Single packaging polybag  Please find product details on attached picture, should you require further information, do not hesitate to contact me.  After you’ve checked all the details I need to receive from you:   Price FOB  Packing information (pcs/ctn+ctn size+ctn weight)  Production time  Sample time  HS customs code to calculate the duty costs  Your available sample to show me (send me photos and details)    
    供应商回盘:Dear XX ,  Glad to receive your inquiry .Wish you a good Friday.  The sample you are checked is our Special pens for copybook practicing. Our product is supporting sales, each set may contain  1.one pen& six refills for one set.(Pen:$0 /piece, Refill:$0/piece,so six refills &one pen is $0) The production time will be arranged after receive your cash. The rule is cash on delivery. The sample delivery time is approx 15 Days After Confirmed. Please see the attached file for Disappearing pen feasibility study report and the sample photos.  Thanks for your time  Happy  
    回盘备注:不会回询盘

    点评:
    确实有点答非所问了。这个买家的质量很高。如果你不清楚怎么回复,学着拿到询盘后把买家提到的所有要求、标准、问题等一切需要你确认和回应的内容用颜色标注出来,然后依次组织回复内容,这是最简单的方法。这条询盘建议你照如下方法回复:
    1,用图片结合文字的方式,把买家提到的要求一条一条确认过,保证产品设计的意见双方达成一致;
    2,买家没有提到的,但设计中可能存在的问题,或者在产品工艺上可以有不同选择的,同样,按条目提出,让买家确认;
    3,有建议或者问题的,按条目提出,让买家确认和回答;
    4,确保以上的任何细节、包括包装要求在内的细节都没问题之后,根据客户要求进行报价,注意包括买家提示的贸易细节。

  • 2 楼#

    cn220294665

    • 粉丝
      5
    • 人气
      224
    • 积分
      0
    • 铜币
      52

    路过顶顶啊。

  • 3 楼#

    cn1001880948

    • 粉丝
      0
    • 人气
      404
    • 积分
      0
    • 铜币
      45

    顶!

  • 4 楼#

    幽兰若谷

    • 粉丝
      395
    • 人气
      1279
    • 积分
      0
    • 铜币
      12838

    very good~!

  • 5 楼#

    beijialin

    • 粉丝
      3
    • 人气
      188
    • 积分
      0
    • 铜币
      9

    顶一下

  • 6 楼#

    cn1500321193

    • 粉丝
      2
    • 人气
      421
    • 积分
      0
    • 铜币
      80


  • 7 楼#

    cn1500238442

    • 粉丝
      20
    • 人气
      319
    • 积分
      145
    • 铜币
      20

    学习

  • 8 楼#

    cn200815077

    • 粉丝
      0
    • 人气
      154
    • 积分
      75
    • 铜币
      25

    新人围观中!
  • 名人堂
    9 楼#

    OKMED

    • 粉丝
      2480
    • 人气
      1993
    • 积分
      10
    • 铜币
      12011

    空杯心态学习中

  • 10 楼#

    cnzhongdi

    • 粉丝
      21
    • 人气
      928
    • 积分
      15
    • 铜币
      682

    貌似很厉害的样子

  • 11 楼#

    包大人

    • 粉丝
      258
    • 人气
      1337
    • 积分
      0
    • 铜币
      788

    cn220294665:路过顶顶啊。回到原帖
    不要光顶哦,专家团在等你的回盘案例呢

  • 12 楼#

    包大人

    • 粉丝
      258
    • 人气
      1337
    • 积分
      0
    • 铜币
      788

    cn1001880948:顶!回到原帖
    不要光顶哦,专家团在等你的回盘案例呢

  • 13 楼#

    包大人

    • 粉丝
      258
    • 人气
      1337
    • 积分
      0
    • 铜币
      788

    cn200815077:新人围观中!回到原帖
    我们最喜欢新人晒询盘了

  • 14 楼#

    包大人

    • 粉丝
      258
    • 人气
      1337
    • 积分
      0
    • 铜币
      788

    okmedical:空杯心态学习中回到原帖
    呵呵,那就晒出你的回盘吧
  • 名人堂
    15 楼#

    OKMED

    • 粉丝
      2480
    • 人气
      1993
    • 积分
      10
    • 铜币
      12011

    包大人:呵呵,那就晒出你的回盘吧回到原帖
    我是医疗行业的

  • 16 楼#

    苏黎世

    • 粉丝
      85
    • 人气
      1453
    • 积分
      0
    • 铜币
      42

    ding ya ding,kan yi xia la

  • 17 楼#

    柠檬

    • 粉丝
      34
    • 人气
      599
    • 积分
      0
    • 铜币
      291

    请大家帮忙分析一下我遇到的一个询盘:
    国家:肯尼亚
    产品行业:印刷包装
    买家询盘:
    I would like to order 2000 Square Meters of Inkjet film for positive screen printing (water proof) delivered in Nairobi Kenya. How much is that?

    解释:客人需要2000平米的防水制版胶片发到肯尼亚内罗毕,让报价。
    我的回复:我做的是梯度报价,针对性很强,感觉价格是比较合理的。报价之后,客人并没有对价格发表看法,而是很快回复说要样品。样品免费,快递费客人承担,如果下单,可以抵货款金额,客人表示同意。DHL快递费40美金,客人确认了,来来回回好几封邮件了。后来两天没回复我打电话过去,客人在开会。第二天他又打过来给我,说很快安排付快递费(没到付账号)。又三天过去了,还没消息,我发邮件询问,客人说在外出差,等回到内罗毕就安排付钱给我。到现在都过去20多天了,中间我两封邮件跟进,但是都没回复。客人写的是年采购量9000 平米,数量不大,根据公司名称在谷歌上也搜索不出有价值的信息。凭名称判断,感觉是个贸易公司,有可能也是第一次做这个产品。我现在要怎么跟进好呢?客人出差也应该回来了吧?下家的订单没确定或者取消了?再直接打电话过去合适吗?怎么说呢?请指教!谢谢!

  • 18 楼#

    cn1500242095

    • 粉丝
      5
    • 人气
      514
    • 积分
      80
    • 铜币
      232

    学习学习

  • 19 楼#

    cn****jie

    • 粉丝
      0
    • 人气
      131
    • 积分
      30
    • 铜币
      4

    国家:西班牙
    产品行业:设备服务行业
    产品 :货架
    客户询盘:
    Dear Sirs,
    First of all, we would like to introduce our company. 介绍了一下他们公司-经销商
    We are glad to send you bellow RFQ for one of our regular customers:
    PRODUCT: SHELVES- PALLET RACKING
    Frame: 1000 x10000 mm. - Quantity: 150 pcs.
    Beam L=2800 mm. Max. weight: 1500 Kg. - Quantity: 950 pcs.
    Pallets: Euro Pallet 800x1200 mm. Max. 500 Kg. - Beam max. weight: 1500 Kg.
    Quantities are approximate for quotation only. We wound indicate exact distribution over drawing. Please, note that apart of pallet racking it would be shelves-picking area.
    I regret we can not send you more specifications but as specialist in your sector, we expect you can send us proposal in order we can compare prices.
    Quotation deadline: 2013-04-15
    Currency: EURO
    Delivery terms: FOB and CIF  
    Please, send us your best quotation and delivery time according to above specifications.
    Waiting your soonest comments, receive our best regards


    我的回复:
    Wish you a nice day.
    Thanks for your inquiry about pallet racking on April 13th.
    Attached is a very detailed quote for your reference.(报价图文结合根据他所提出的要求设计了两个方案,包含了产品细节 CIF, FOB价格,付款方式,装箱,就是几乎是所有报价的细节都涉及到了)
    You can study it first, and any question we welcome you to ask.
    We are a professional company with many years experience in all kinds of folding wire containers, racking, steel pallets etc.
    Hope we could be long-term partners in future.
    Best regards,
    自己总结了下原因,可能是客户叫我报英镑,我报的美元。只收美元啊我们公司。。
    还有就是付款方式写早了会不会?
    自己觉得报价做的挺整洁的,,,= =!
    请指点下!




  • RFQ四大功能全新升级,最后2天赶紧提出你的宝贵建议,送铜币、书包、抱毯、话费、移动电源。
    最新消息:这次发回盘分析案例,专家来支招活动,由于特别受欢迎,现决定已调整为长期有效活动。请大家在“你问我答”版块发新帖参加点评,谢谢!

    图片:2013-04-22_101254.png

    活动期间发回盘案例排行
          参与ID 14     发帖询盘数总计 22
          柠檬       3
          hk1007092765       3
          逍遥子代发       3
          cn1001800023       2
          cngthardware       2
          cn1000517219       1
          cn1000621467       1
          cn1001296665       1
          cn1001792841       1
          cn1019584831       1
          cn1500222592       1
          cn1500237455       1
          cnhuasendoor       1
          cnobooc       1



  • 已分析案例参考:
    案例1——包装印刷行业
    标题:从细节分析客户的真正问题和需求
    国家:秘鲁
    产品行业:包装材料
    买家询盘:Dear XXX,   Quantity Needed: 1 x 20    Necesitamos a un precio más competitivo para nuestro mercado Compruebe su precio y enviar su proforma con su precio final necesitamos 1 x 20  45micX48mmX80 yards      45micX48mmX90 yards      45micX48mmX180 yards    We look forward to your prompt response   解释:客人要一个小柜的封箱胶带 三种比较常见的规格

    供应商回盘:Dear  Ms.XXX    Thank you for your enquire for BOPP packing tape from Alibaba. I'm XX form XX Packaging Group, We are professional manufacturer for BOPP Packing tape for 14 years in China, Have two factory in Shenzhen and Dongguan China, So I think we can offer you better services!   To provide you detailed quotation, we need to confirm the following details.   1.Item: BOPP Packing Tape 2.Specification:                        45mic*48mm*80Yars                        45mic*48mm*80Yars                        45mic*48mm*80Yars   3.Quantity: 1*20 GP  4.Price: FOB Shenzhen USD              45mic*48mm*80Yars   USD00 per roll              45mic*48mm*80Yars   USD00 per roll              45mic*48mm*80Yars   USD00 per roll 5.Packing: 6 rolls per shrink,  6.Container load: about 50,000rolls 7.Payment: T/T 30% as deposit balance before shipment 8.Delivery: 12-14days after received deposit! 9.Price validity: one week 10.PI: already made for you if needed!   If there any other questions please just let me know!   Thanks   后来客户回复 Dear XX,  Thanks by its message.  My company is interested in developing the business of the article BOPP adhesive packing tape in size 45mic x 48mm x 80 yard in color clear and brown.  The market in my country is very competitive. we need competitive and very low prices with good quality in the products.  Please you send its better price in term FOB of this article to buy 1x20'.  I expect its comments.   XX.  
    回盘备注:我给客户报了一个低于第一次的价格,客人一直不回复哦,希望老师帮我找找原因
    卖家疑问:报了价、甚至发了PI、甚至说要下单了,但不知为何客人又没了反应…

    点评:
    虽然询盘和客户回复邮件中都提到具体的产品规格和订货量,但都没有提及其它的贸易条件,一种情况是客户优先关注价格,其它细节打算初步确认价格后再谈,另一种情况是客户目前无实际采购需求,只是做产品了解,客户第二次回复中,提到developing the business of the packing tape,可以更加支持这种可能性。
    所以客户没有回复的两个可能原因:
    一,第二次报价依然觉得高,这与你们工厂产品价格的实际竞争力以及客户的期望值有关,实际竞争力和你们工厂自己的成本控制等因素和你对市场同类产品的整体了解情况有关。而客户的期望值是建立在需求背景基础上,也就是如果你不知道客户的产品定位是什么,你就不能确定什么样的产品和价格更符合客户需求,如,或许你的产品质量和价格确实性价比不错,但客户的市场需要更廉价的商品。因此,你的第一次回复中直接列举自己的贸易条件不妥,有可能正好与客户某些计划冲突,在你还没拿到更多筹码的时候这些可能成为你的减分项,也就是我们通常所说的跟进客户要先听后说,一上来你就重点介绍自己的东西,会引起客户寻找矛盾点的心理。建议优化做法是在基本报价之后结合产品知识进一步了解客户的需求,例如问客户的目标消费群体是谁?之前是否进口过同类产品?等等,这些体现出你在替客户着想,同时客户的答案也会利于你分析客户的具体需求。
    二,客户并非不满意你的价格,但是客户自己的采购计划没有确定下来。既然是developing,那可能除了产品和价格之外,还需要有其它的考虑因素,回复的时候要计划到这种可能性,尽量做些铺垫工作,例如,告诉客户,你说是新开发胶带业务,可能在确定采购计划前还会有一些问题需要考虑,不知道我是否能在这方面帮到你,如果有需要,随时和我联系。这种说法既表明了自己服务客户的主动性,也是在求证客户目前的具体想法,还可以了解下一步跟进的着力点在哪。
    好好体会上述内容中的分析思路和对策设计,即使这个客户跟不下来对以后跟进其他客户也有帮助。

    案例2——服务设备行业
    标题:客户要的产品我们没有,要帮他从外面找吗?
    国家:印度
    产品行业:货架
    买家询盘:Dear XX,  I'm interested in your XX Co., Ltd.   I want to purchase 1000pcs of your product.   Dear sir / madame  Trust everything is fine at your end .i am XX working as project manager with a company called XX  which isbased in new XX , XX.our company is into construction of buildings and apartments and alsomajorly into doing interiors as well . we have recently tied up with a corporate giant based in XXwho is venturing out into establishing a chain of apx 50 to 75 supermarket stores across XX we are very keen in starting and establishing a strong and long term relationship , hencewe are very keen in sourcing various items { listed below } from china S.noItem1Super Market Shelf2Super Market Refrigeration3Super Market Trolleys4Super Market Cash Desk M/c5Super Market packing M/c Psl advice on the below points, so that we will be on a same page Ø  Advice  your min order qty.Ø   Advice the Prices with Price validity.Ø  Inform your company address.Ø  Advice on your payment terms. My Sr. Partners  are planning a trip  to  China from the  28th 29, 30 May,  kindly advice  your availability   for the 28th on wards  so that we can have relevant  meeting fixed.Looking forward to your positive reply. Thanks & RegdsXXXX
    供应商回盘:dear XX thanks for your inquiry,my company is located in XX City,JiangSu Province,China  but only produce supermarket shelves,i'm very pleasure purchase the other items for you, and also glad get that you will come to China from the  28th 29, 30 May,pls inform me when you visit my factory so i can receive you  from the airport, i'll find the suppliers of Refrigeration,Trolleys,Cash Desk ,packing M/c,nearby my factory, and then send you the MOQ ,catalogue and pricelist hope we can establish a strong and longterm relationship yours sincerely XXX  
    回盘备注:客人要的产品我们没有,我要帮他从外面找吗?

    点评:
    结合印度客户的特点,从客户邮件看,是希望能做一站式采购,如果想跟进这个客户,需要考虑两个方面,一是专业度,因为客户在这方面需要帮助和引导,二是价格问题。
    因此,除了表示可以提供整合采购的服务外,最好也能介绍自己在这方面的优势,例如自己在这方面是否有和其它厂家合作的经验,大概的合作流程,特别是在整体超市配套方面的内容,这样一方面在专业度上让客户感觉你是可信任的(因为客户自己在这方面不专业,如果供应商不专业的话客户会很忧虑),另一方面也可以介绍这么做的成本控制,例如如果客户自己单独采购,那么就会很繁琐,成本会加高,同时后期的服务和产品保障会有问题,由你们帮助客户处理整体事宜的话就可以很好的控制成本,让客户拿到比其它方式更低的价格,这样客户对你的信任度就建立起来了。

    案例3——办公文教行业
    国家:ITALY
    产品行业: 钢笔
    买家询盘:I'm interested in your   Disappearing Ink Pens for Copybook Practicing 1,Disappearing Ink Pens for copybook practicing 2,Marks Auto disappear within 5-30 mins 3,Ink disappear save paper I Want to purchase 20,000 pcs of your product.       Hello,  i would like to ask you a quotation for 20,000 pcs of the attached pen. Details as follows:  Quantity: 20,000 pcs  Must be the same as attached picture  Logo: 1c silver logo on barrel  Single packaging polybag  Please find product details on attached picture, should you require further information, do not hesitate to contact me.  After you’ve checked all the details I need to receive from you:   Price FOB  Packing information (pcs/ctn+ctn size+ctn weight)  Production time  Sample time  HS customs code to calculate the duty costs  Your available sample to show me (send me photos and details)    
    供应商回盘:Dear XX ,  Glad to receive your inquiry .Wish you a good Friday.  The sample you are checked is our Special pens for copybook practicing. Our product is supporting sales, each set may contain  1.one pen& six refills for one set.(Pen:$0 /piece, Refill:$0/piece,so six refills &one pen is $0) The production time will be arranged after receive your cash. The rule is cash on delivery. The sample delivery time is approx 15 Days After Confirmed. Please see the attached file for Disappearing pen feasibility study report and the sample photos.  Thanks for your time  Happy  
    回盘备注:不会回询盘

    点评:
    确实有点答非所问了。这个买家的质量很高。如果你不清楚怎么回复,学着拿到询盘后把买家提到的所有要求、标准、问题等一切需要你确认和回应的内容用颜色标注出来,然后依次组织回复内容,这是最简单的方法。这条询盘建议你照如下方法回复:
    1,用图片结合文字的方式,把买家提到的要求一条一条确认过,保证产品设计的意见双方达成一致;
    2,买家没有提到的,但设计中可能存在的问题,或者在产品工艺上可以有不同选择的,同样,按条目提出,让买家确认;
    3,有建议或者问题的,按条目提出,让买家确认和回答;
    4,确保以上的任何细节、包括包装要求在内的细节都没问题之后,根据客户要求进行报价,注意包括买家提示的贸易细节。



  • 路过顶顶啊。



  • 顶!



  • very good~!



  • 顶一下






  • 学习



  • 新人围观中!


  • 名人堂

    空杯心态学习中



  • 貌似很厉害的样子



  • cn220294665:路过顶顶啊。回到原帖
    不要光顶哦,专家团在等你的回盘案例呢



  • cn1001880948:顶!回到原帖
    不要光顶哦,专家团在等你的回盘案例呢



  • cn200815077:新人围观中!回到原帖
    我们最喜欢新人晒询盘了



  • okmedical:空杯心态学习中回到原帖
    呵呵,那就晒出你的回盘吧


  • 名人堂

    包大人:呵呵,那就晒出你的回盘吧回到原帖
    我是医疗行业的



  • ding ya ding,kan yi xia la



  • 请大家帮忙分析一下我遇到的一个询盘:
    国家:肯尼亚
    产品行业:印刷包装
    买家询盘:
    I would like to order 2000 Square Meters of Inkjet film for positive screen printing (water proof) delivered in Nairobi Kenya. How much is that?

    解释:客人需要2000平米的防水制版胶片发到肯尼亚内罗毕,让报价。
    我的回复:我做的是梯度报价,针对性很强,感觉价格是比较合理的。报价之后,客人并没有对价格发表看法,而是很快回复说要样品。样品免费,快递费客人承担,如果下单,可以抵货款金额,客人表示同意。DHL快递费40美金,客人确认了,来来回回好几封邮件了。后来两天没回复我打电话过去,客人在开会。第二天他又打过来给我,说很快安排付快递费(没到付账号)。又三天过去了,还没消息,我发邮件询问,客人说在外出差,等回到内罗毕就安排付钱给我。到现在都过去20多天了,中间我两封邮件跟进,但是都没回复。客人写的是年采购量9000 平米,数量不大,根据公司名称在谷歌上也搜索不出有价值的信息。凭名称判断,感觉是个贸易公司,有可能也是第一次做这个产品。我现在要怎么跟进好呢?客人出差也应该回来了吧?下家的订单没确定或者取消了?再直接打电话过去合适吗?怎么说呢?请指教!谢谢!



  • 学习学习



  • 国家:西班牙
    产品行业:设备服务行业
    产品 :货架
    客户询盘:
    Dear Sirs,
    First of all, we would like to introduce our company. 介绍了一下他们公司-经销商
    We are glad to send you bellow RFQ for one of our regular customers:
    PRODUCT: SHELVES- PALLET RACKING
    Frame: 1000 x10000 mm. - Quantity: 150 pcs.
    Beam L=2800 mm. Max. weight: 1500 Kg. - Quantity: 950 pcs.
    Pallets: Euro Pallet 800x1200 mm. Max. 500 Kg. - Beam max. weight: 1500 Kg.
    Quantities are approximate for quotation only. We wound indicate exact distribution over drawing. Please, note that apart of pallet racking it would be shelves-picking area.
    I regret we can not send you more specifications but as specialist in your sector, we expect you can send us proposal in order we can compare prices.
    Quotation deadline: 2013-04-15
    Currency: EURO
    Delivery terms: FOB and CIF  
    Please, send us your best quotation and delivery time according to above specifications.
    Waiting your soonest comments, receive our best regards


    我的回复:
    Wish you a nice day.
    Thanks for your inquiry about pallet racking on April 13th.
    Attached is a very detailed quote for your reference.(报价图文结合根据他所提出的要求设计了两个方案,包含了产品细节 CIF, FOB价格,付款方式,装箱,就是几乎是所有报价的细节都涉及到了)
    You can study it first, and any question we welcome you to ask.
    We are a professional company with many years experience in all kinds of folding wire containers, racking, steel pallets etc.
    Hope we could be long-term partners in future.
    Best regards,
    自己总结了下原因,可能是客户叫我报英镑,我报的美元。只收美元啊我们公司。。
    还有就是付款方式写早了会不会?
    自己觉得报价做的挺整洁的,,,= =!
    请指点下!


166 回复

与 外贸社区|外贸圈 的连接断开,我们正在尝试重连,请耐心等待