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  • 0 楼#

    Meggie茉儿

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    • 铜币
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    2013年05月08日  01:13  星期三
    收到询盘如下
    Hello Ms. Fu,
     
    2 years ago I did business and had patches made by xx(我们的公司名称)- email (客人自己的邮箱)for my business (客人的网站)   - it has been some time since I have had to have patches made because of poor economy here in the USA. I work with your associate Doris and  Allen.

    I am now looking to make changes to my business and have some patches that I need quotation to possibly have made.  Probably to start if the price is agreeable, I would want to have 6 design made to be shipped together in 1 parcel. 100 pieces of each with iron on backing. These are the design:
    后面就是要报价的详细信息。
     
    看到这个邮件,老实说,我点happy,这是送上门的甜点么,多好呀!
    不过她说明了自己的来处,是2年前的老客户来着,那换种说法客人希望我们多多优待她。我们的确也是那么做的,在价格上,我们尽量优惠给她(虽然她量不大);报价速度上,尽量把她的提前;服务上,我会特别留意她。
    把报价资料拿给报价负责人之后,我就开始“翻箱倒柜”搜索原先客人和公司同事的往来邮件。
    叮!有啦~嘿嘿~~
    我看到她和以前的同事有聊到ferret (雪貂)和猫咪,还附带了她和宠物们的“家庭照”,判断客人很健谈,而且很随和。于是我就把他们聊天记录里面的宠物名称还有一些小细节记录下来,写了下面的寒暄邮件:

    Hi Ann
     
    Thanks for your inquiry again.
     
    I checked your email with Doris and Allen before ,you had a great cooperation before.
    You also talked about swoonshie ,is she ok?
    I also saw the picture of Ann family ,lots of cute pets,you must be a very kind hearted person.
    I have a cat too, but it's my first time to keep one .She's very naughty ,every morning when she hear the sounds I get up ,she makes the sound "  mew" ,and try to attract your attention.
    Her name is "Miss "
    客人的风格是喜欢寒暄一下,warm-up之后再开始聊正事,我也学她。
    比较巧的是,我养了只小猫咪,正好和她有点共同话题。】
    Can you send me the pictures again?I couldnt open the file you attached.
    As for the Fleur ,could you attach me the picture again, so that I can check our samples at hand.
    We have Federal Express account :xx ,but usually we send here in China in DHL ,will be cheaper.
     【聊报价涉及的款式】
    Btw, could you add my Skype xx  so that we can chat easily:)
     【问是否有便捷沟通工具】
    Thanks& best regards
    Meggie Fu

    客人确实很平易近人的那种,回复的内容和我预想的接近。
    Hello Meggie!

    It is very nice to meet you.

    I am sorry to say, that Swooshie has passed on from this life last year. She was old for a ferret at 6 or 7 years and ill. I miss her much because she was a sweet girl. I still have her sister, Serena. But maybe not for too much longer because she is blind now, and also old. But very sweet too. But they have short lifespan. :(

    Miss sounds like fun! Yes, cats love to play in the morning and remind us that it is time to "wake up and get food" mew! hahaha

    Now I have several cats but my most special are Curtis and Rambo who are very playful and stay close to me all day while I work and when I sleep.  

    I am sorry that I do not use skype :( my hours for working now are very different from before and I am afraid you would have to be awake at very late hour in China. :(
    【拉了半天家常,慢慢进入正题】


    I am attaching the files as jpg - if you have any problem viewing these files, please send me your email address and I will send direct to you. Sometimes I have a little trouble with Trade Manager because I do not use this software. So please be patient with me. Thank you!

    These are the patches:
    I am not sure I can do all of these at one time as it will depend on the prices and my budget.
    And DHL would be fine to use - whichever you feel is most cost effective.
    Thank you and I look forward to hearing from you and the opportunity to work with you.

    Best wishes,
    Ann
    【后期证明客人真的很磨蹭,呵呵,典型的”优柔寡断型“性格,中间一共先后报了三次价格,减少款式,增加款,犹豫了许久,目前8月了还没有下单,但我相信她终究是会下单的。一,我们价格便宜;二,我们合作过,质量他放心】

    以上分享,只是想告诉大家,跟进客户要先初步分析,再有的放矢。
    这客人在邮件里算是很显露自己个性的,好跟,对于邮件里不怎么聊私事的,其实说实话,我还在慢慢尝试不一样的方法跟进~
    其实跟进成功与否,还与客人是否有实单在手,以及之前的合作是否愉快诸多因素有关。
     
    欢迎大家“各抒己见”,共同挖掘出更多好的点子!

  • 1 楼#

    cn1000449456

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    接触深入,估计他对你的印象非常深刻,希望你可以拿下此单

  • 2 楼#

    Grace,Chan

    • 粉丝
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    抢沙发,哈哈哈哈,写的很好,赞一个!



  • 2013年05月08日  01:13  星期三
    收到询盘如下
    Hello Ms. Fu,
     
    2 years ago I did business and had patches made by xx(我们的公司名称)- email (客人自己的邮箱)for my business (客人的网站)   - it has been some time since I have had to have patches made because of poor economy here in the USA. I work with your associate Doris and  Allen.

    I am now looking to make changes to my business and have some patches that I need quotation to possibly have made.  Probably to start if the price is agreeable, I would want to have 6 design made to be shipped together in 1 parcel. 100 pieces of each with iron on backing. These are the design:
    后面就是要报价的详细信息。
     
    看到这个邮件,老实说,我点happy,这是送上门的甜点么,多好呀!
    不过她说明了自己的来处,是2年前的老客户来着,那换种说法客人希望我们多多优待她。我们的确也是那么做的,在价格上,我们尽量优惠给她(虽然她量不大);报价速度上,尽量把她的提前;服务上,我会特别留意她。
    把报价资料拿给报价负责人之后,我就开始“翻箱倒柜”搜索原先客人和公司同事的往来邮件。
    叮!有啦~嘿嘿~~
    我看到她和以前的同事有聊到ferret (雪貂)和猫咪,还附带了她和宠物们的“家庭照”,判断客人很健谈,而且很随和。于是我就把他们聊天记录里面的宠物名称还有一些小细节记录下来,写了下面的寒暄邮件:

    Hi Ann
     
    Thanks for your inquiry again.
     
    I checked your email with Doris and Allen before ,you had a great cooperation before.
    You also talked about swoonshie ,is she ok?
    I also saw the picture of Ann family ,lots of cute pets,you must be a very kind hearted person.
    I have a cat too, but it's my first time to keep one .She's very naughty ,every morning when she hear the sounds I get up ,she makes the sound "  mew" ,and try to attract your attention.
    Her name is "Miss "
    客人的风格是喜欢寒暄一下,warm-up之后再开始聊正事,我也学她。
    比较巧的是,我养了只小猫咪,正好和她有点共同话题。】
    Can you send me the pictures again?I couldnt open the file you attached.
    As for the Fleur ,could you attach me the picture again, so that I can check our samples at hand.
    We have Federal Express account :xx ,but usually we send here in China in DHL ,will be cheaper.
     【聊报价涉及的款式】
    Btw, could you add my Skype xx  so that we can chat easily:)
     【问是否有便捷沟通工具】
    Thanks& best regards
    Meggie Fu

    客人确实很平易近人的那种,回复的内容和我预想的接近。
    Hello Meggie!

    It is very nice to meet you.

    I am sorry to say, that Swooshie has passed on from this life last year. She was old for a ferret at 6 or 7 years and ill. I miss her much because she was a sweet girl. I still have her sister, Serena. But maybe not for too much longer because she is blind now, and also old. But very sweet too. But they have short lifespan. :(

    Miss sounds like fun! Yes, cats love to play in the morning and remind us that it is time to "wake up and get food" mew! hahaha

    Now I have several cats but my most special are Curtis and Rambo who are very playful and stay close to me all day while I work and when I sleep.  

    I am sorry that I do not use skype :( my hours for working now are very different from before and I am afraid you would have to be awake at very late hour in China. :(
    【拉了半天家常,慢慢进入正题】


    I am attaching the files as jpg - if you have any problem viewing these files, please send me your email address and I will send direct to you. Sometimes I have a little trouble with Trade Manager because I do not use this software. So please be patient with me. Thank you!

    These are the patches:
    I am not sure I can do all of these at one time as it will depend on the prices and my budget.
    And DHL would be fine to use - whichever you feel is most cost effective.
    Thank you and I look forward to hearing from you and the opportunity to work with you.

    Best wishes,
    Ann
    【后期证明客人真的很磨蹭,呵呵,典型的”优柔寡断型“性格,中间一共先后报了三次价格,减少款式,增加款,犹豫了许久,目前8月了还没有下单,但我相信她终究是会下单的。一,我们价格便宜;二,我们合作过,质量他放心】

    以上分享,只是想告诉大家,跟进客户要先初步分析,再有的放矢。
    这客人在邮件里算是很显露自己个性的,好跟,对于邮件里不怎么聊私事的,其实说实话,我还在慢慢尝试不一样的方法跟进~
    其实跟进成功与否,还与客人是否有实单在手,以及之前的合作是否愉快诸多因素有关。
     
    欢迎大家“各抒己见”,共同挖掘出更多好的点子!



  • 接触深入,估计他对你的印象非常深刻,希望你可以拿下此单



  • 抢沙发,哈哈哈哈,写的很好,赞一个!


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