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  • 0 楼#

    cn1500107516

    • 粉丝
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    From: Switzerland
    Product: human hair
    the amount of USD891.44 & USD1423.84
     
    T是十月份在RFQ上得来的,记得当时给她报价后,她很快就在当天回复我了。
    Hello Sharon:
     
     Well, that is a quite a handful of information.
     
     I will give you payment information as soon as I have it. Your information has
    already been forwarded to accounts.
     
     I am currently in Switzerland.
     
     The address for the package will be sent with the payment.
     
     Thank you.

    刚开始我相信她不久后就会付,隔天,没有,我就试探她,让她确认是否已经付款,以便我们给她发货。但她让我等……Hello Sharon: We had some issues with
    our paypal that has not been resolved.
    The payment will be made
    and I will confirm when it has.
    Please wait.
    第三天,我继续给她电邮,她还是让我再等Sharon: please simply wait. I am not interested in
    another route. The payment is being made. I do not understand this rush.
    I will send the paypal payment
    info once it is done.

    所以,我只好一边等一边慢慢地忘了她那不确定的订单,把她当成熟悉而又陌生的客户给她推新产品
    十二月了,突然发现邮件提示有人直接付款到我邮箱,我以为是不认识的人付错了,因为我已经忘了曾经有那么一个人她让我报的那个价。LOL 后面就在邮箱找记录,原来真的有那么回事。挺SURPRISED,但她其实,付错了,可能也是因为时间久了,她也搞错了,所以,我就给她电邮
    Thank you
    for your first order, my friend!

    Kindly note
    that you've sent the payment to the wrong email.

    Our Paypal
    account is  

    Pls let us
    know once you cancel the previous payment and send to the right account.
    TKS!

    跟着客人就重新付款并告诉我发货信息,这样她就成了我第一个瑞士客户。新客户,一般在收到货的时候,我会及时跟进,问她是否已经收到货物,并让客户有什么问题或反馈就联系我。客人说对我们的产品和服务表示满意的情况下,所以,我就问她When will you give us your repeated order? 客人没回我准确时间,但就给了个提示说会比上一单多一点,结果真的就在圣诞前给我返单了。而现在,我仍然还在等她那边付款,因为我和她还在谈另外一单,电邮继续着……
    Hi T,

    My friend,
    if you don't order before our Spring Festival long holiday, not only the
    shipping cost, probably the goods cost would be rasied then.
     Pls confirm if the following order details with best price for the order and
    let us know once you pay to our account

     
    经验总结:
    1.       学会试探客户,但也要相信客户
    2.       学会重新认识客户
    3.       要有恒心

  • 1 楼#

    淑敏

    • 粉丝
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      985
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    • 铜币
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    做沙发支持一下楼主。客户跟进需要有耐心!恭喜楼主成功了!

  • 2 楼#

    魅狐小C

    • 粉丝
      415
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      961
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      0
    • 铜币
      1039

    从Sharon的分享中可以看到你对待客户总是有细心、耐心、诚心、信心,难怪能成交!很棒哦!继续加油!!!

  • 3 楼#

    KOEY

    • 粉丝
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      672
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    向楼主学习

  • 4 楼#

    cn1501668739

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      399
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      285

    我也要成单啊~

  • 5 楼#

    KITTY hello

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    楼主说要懂得试探客户,这个也是个学问啊

  • 6 楼#
    C

    cn1500279152

    • 粉丝
      21
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      916
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    RFQ不错

  • 7 楼#

    OJ

    • 粉丝
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    • 铜币
      1133

    瑞士客户的质量还可以的



  • From: Switzerland
    Product: human hair
    the amount of USD891.44 & USD1423.84
     
    T是十月份在RFQ上得来的,记得当时给她报价后,她很快就在当天回复我了。
    Hello Sharon:
     
     Well, that is a quite a handful of information.
     
     I will give you payment information as soon as I have it. Your information has
    already been forwarded to accounts.
     
     I am currently in Switzerland.
     
     The address for the package will be sent with the payment.
     
     Thank you.

    刚开始我相信她不久后就会付,隔天,没有,我就试探她,让她确认是否已经付款,以便我们给她发货。但她让我等……Hello Sharon: We had some issues with
    our paypal that has not been resolved.
    The payment will be made
    and I will confirm when it has.
    Please wait.
    第三天,我继续给她电邮,她还是让我再等Sharon: please simply wait. I am not interested in
    another route. The payment is being made. I do not understand this rush.
    I will send the paypal payment
    info once it is done.

    所以,我只好一边等一边慢慢地忘了她那不确定的订单,把她当成熟悉而又陌生的客户给她推新产品
    十二月了,突然发现邮件提示有人直接付款到我邮箱,我以为是不认识的人付错了,因为我已经忘了曾经有那么一个人她让我报的那个价。LOL 后面就在邮箱找记录,原来真的有那么回事。挺SURPRISED,但她其实,付错了,可能也是因为时间久了,她也搞错了,所以,我就给她电邮
    Thank you
    for your first order, my friend!

    Kindly note
    that you've sent the payment to the wrong email.

    Our Paypal
    account is  

    Pls let us
    know once you cancel the previous payment and send to the right account.
    TKS!

    跟着客人就重新付款并告诉我发货信息,这样她就成了我第一个瑞士客户。新客户,一般在收到货的时候,我会及时跟进,问她是否已经收到货物,并让客户有什么问题或反馈就联系我。客人说对我们的产品和服务表示满意的情况下,所以,我就问她When will you give us your repeated order? 客人没回我准确时间,但就给了个提示说会比上一单多一点,结果真的就在圣诞前给我返单了。而现在,我仍然还在等她那边付款,因为我和她还在谈另外一单,电邮继续着……
    Hi T,

    My friend,
    if you don't order before our Spring Festival long holiday, not only the
    shipping cost, probably the goods cost would be rasied then.
     Pls confirm if the following order details with best price for the order and
    let us know once you pay to our account

     
    经验总结:
    1.       学会试探客户,但也要相信客户
    2.       学会重新认识客户
    3.       要有恒心



  • 做沙发支持一下楼主。客户跟进需要有耐心!恭喜楼主成功了!



  • 从Sharon的分享中可以看到你对待客户总是有细心、耐心、诚心、信心,难怪能成交!很棒哦!继续加油!!!



  • 向楼主学习



  • 我也要成单啊~



  • 楼主说要懂得试探客户,这个也是个学问啊



  • RFQ不错



  • 瑞士客户的质量还可以的


8 回复

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