The most practical English【第113期】
2.CD. 现在很多客户都不喜欢拿catalogue了，他们好多就会说，you know so heavy。所以如果你们的产品可以做成CD的话，最好还是做些，这些东西被客户带回自己国家的概率要比catalogue高很多。
3.bussiness card：呵呵，很有意思，我在没有参展之前一直以为名片要说的是name card（比较菜）， 可是第一天一个巴西的客户跟我hi之后，说个business card，我以为是catalogue，就给他那个图册，他急忙说no，no， just business card，我才反应过来，哦，原来只要名片啊，我就赶紧给他拿，可是因为是第一天，我名片一时还找不到，郁闷...，客户最后问我可不可以将图册上的名片撕下来，我只好说yes。因为是第一天，我还没有适应这个氛围，好多英语在脑子里打转，也没有说出来，最后只好说个bye，客户就很阳光地跟我挥手告别了，这次很后悔错失了一次练习口语的机会。
4.material, 当客户不是那种只拿图册的类型的时候，就要进入实际交谈中，我的听力并不是非常好，我就听关键字，有的人会说made from，我会问material，然后告诉他什么材质，我们产品是两种，PVC和 wood veneer， 还有他们会问inside 是什么东西，只管一一解答就好。
5. size，在客户了解完材质后，他们也会比较关心size了，我刚开始想法比较傻，我觉得反正我带的有尺子，当客户问我size 的时候，我量给他们不就好了嘛（真是傻），所以说实践才是检验真理的唯一标准嘛，当真正有一个客户问我size的时候，我说 wait， i measure it for you,客户赶紧说NO ,no , i believe you, you just need tell me.我真蒙了，赶紧求助老板，老板给我说后，我翻译给了客户听。所以客户有时候就是问一下，你要是连这都没记住，客户会觉得你非常不专业。
6.pricehow much， 这个就不用多说了，准确记住产品的价格很重要的。因为我们的样品包含的就不是单一的产品了，所以你一定要问清楚客户需要的是哪一种，一般只是问问价格的就会说everything，专业的就会分开问，还有，报价的时候一定要记得说这个FOB港口价。
8.carton， 呵呵，这个很重要了，就是包装的材质，刚开始我还不知道这个词,就说了paper，客户挺理解我的，说I see，不过要是知道carton 的话，就会显得专业很多。
10. 2040 ft container， 客户一般问好以后都会想知道一个集装箱能装多少个你们的产品，所以在展会开始前一点要计算好，，你只需要问他是20 or 40就好了。
11.keep in touch， 当很有意向的客户最后谈话结束的时候，记得握手并说这句话，有可能就再拍个照，让客户可以对你印象加深一些。
The Canton Fair is coming, are you ready to the exhibition Are you still worried about the communication in the Canton Fair Now, I will sum up some oral communication words with the more frequency use in the Canton Fair, hoping it will help those who are the first time to participate in the Canton Fair.
1. Catalogue. Some customers just want to know something about the product, so you can give them your product catalogue with your business card after saying hello or hi.
2. CD. Now many customers do not like to take catalogue. They would say you know so heavy. So if your product can be made into a CD, you should try to make some which will be more possible to be brought by the customers.
3.Business card It is so interesting that I used to think that business card was name card before participating in the exhibition. But one day, a Brazil customer asked me for a business card, thought it was the catalogue so I gave him one. But because it was the first day, I could not find my business card. Finally, the customer asked whether he could rip off the card on the catalogue, I had to say yes. Because it was the first day that I did not adapt to the environment. A lot of English spinning in mind, but I did not say anything and finally I had to say bye. The customer said goodbye to me friendly. I was so sorry to miss a chance to practice English.
4.Material. When the customer not just only want the album, you should make it necessary to enter the actual conversation. My listening ability is not very good so I listen to the keyword. Some will say made from and I will ask material and tell him the material. Our products are in two types, PVC and wood veneer. Some will ask what is inside the product and I will explain the detail.
5.Size. After customers understand the material, they will care about the size. At the beginning, I had stupid thought that I had a tape ruler and I can measure it when the customer asked me. Practice is the sole criterion for testing truth. When the customer asked me the size, I said wait, I measure it for you, and then the customer quickly said NO, no,I believe you, you just need tell me. I quickly asked my boss for help. And the boss said to me and I translated to the customers. So when the customers ask you this question and you can not remember it, they will think you are very unprofessional.
6.Pricehow much. This goes without saying. It is very important to remember the exact price of the product. Because our sample includes not the only the simple product so you have to ask the customer clearly which one he needs. Those who only want to ask the price will say everything while the professional one will ask separately. In addition, when you quote, do remember to say that the price is FOB which port.
7.Packing. When the customer has an intention to you, he will ask this question that what is the package I usually answer what is in the package and what need another package.
8.Carton. This is very important which means the packaging material. At the beginning, I did not know this word, so I said paper, but the customer could understand me, and say I see. But if I know the carton, it will show more profession.
9.Payment. When almost all are settled, it is time to talk about the payment terms. We generally use TT. For the customer with real intention, I will tell them the advance payment and the balance against the BL copy.Anyway, you should listen carefully.
10. 2040 ft container. After greetings, customer will want to know your product quantity that one container can load. So you need to well calculate before the exhibition and you just need to ask him whether for a 20Ft or 40Hq.
11.Keep in touch. When the customer with intention finally ends the conversation, remember to shake hands and say this word. Take a photo together if possible to deepen the customer’s impression.