Sharing an experience.
At the end of last month, my cutomer Rolf come to Guangzhou from Germany. Because of Canton Fair, he cannot book a hotel, at the same time all hotel are rise in price. When I know it, I help him booked two room at a five star hotel at 50% discount.
However, because of bad weather resulted flight delay, Rolf felt very nervous. I told him "Don't worry about it, I will waiting for you at the hotel, when you arrived we are have a dinner together." Actually, they arrived on hotel at 8:05 PM. Although I felt very hungry at that time, but I was still waiting them put their luggage on the room. Then we were go to dinner. At first, Rolf said begin business discuss, but I said "we should have a dinner, it is too late, maybe you are hungry and tired, relax first, businees discuss at last." The whole time is very joyful. We discussed our Smile Shape Bluetooth speaker X9 order and a new project for developing a new speaker.
The following day Rolf and his friend back to Germany. Then his assistant contact me. We were discuss detail information, they confirmed order for smile shape bluetooth speaker X9 at yesterday.
Rolf said he will come to Guangzhou at Augest, then he will stay more days to chat with me.
Service is very important to us!
没错 做事先做人 小妮子人很好
thanks for sharing,,excellent...next time,,a good way to communicate
Sharing a experience.
嗯，，觉得很贴心，"we should have a dinner, it is too late, maybe you are hungry and tired, relax first, businees discuss at last." ，向楼主学习
Well done !
service is very important in business. mostly of my orders got it come from my good service.
thank you for your share .