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  • 0 楼#

    Look我 领30次精准搜采购商的机会

    • 粉丝
      41
    • 人气
      8808
    • 积分
      5864
    • 铜币
      1232

    不少外贸人对打电话给买家这件事有些怵,总觉得自己口语不够好,或者怕听不懂买家在讲些什么,所以极力避免。但其实有些时候,一通电话的效果远远好过邮件漫长的你来我往。


    下面列举一些英语电话的常用句式,在给买家打电话前,不妨多练习。


    开场
     it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?
    你好,我是x公司的xx,请问您是Smith先生吗?



    对方不在或正忙
    ould you please take a message? Please tell her/him that…
    I'd like to leave her/him a message. Please let her/him know that…
    能否请您留个消息,告诉他……
    When is a good time to call?
    什么时候方便我再次来电?
    When is she/he going to be back?
    他什么时候回来?
    Could you tell him/her that I called, please?
    能否转告他我找过他?
    Could you ask him/her to call me back, please?
    能否转告他请他回电给我?
    Okay, thanks. I'll call back later.
    好的,谢谢,我待会儿再打来。



    有事说事
    I'm calling to ask about/discuss/clarify…
    I just wanted to ask…
    I'm calling about/because…
    I'm calling to follow up on…
    我打电话来是为了……



    纠正对方的说法
    I'm sorry, but I think there has been a misunderstanding…
    I'm sorry, but it's not quite right.
    不好意思,但我想您有所误解……



    与买家确认重要信息
    Let me see if I got that right.
    When you say…do you mean…?
    So if I understand you correctly…
    Just to confirm, …
    Just to clarify, you said…
    I'm not sure I understand. Did you mean…?
    再跟您确认一下,您的意思是……



    没听清买家在说什么
    I'm sorry, I didn't catch that. Could you please repeat yourself?
    不好意思,我没听清,您能重复一遍吗?
    Would you mind spelling that for me?
    您能把这个拼写一下给我吗?
    Would you mind slowing down?
    您能说慢一点吗?
    Would you mind speaking up a little bit?
    您能说大声一点吗?



    当通话质量不好时
    I'm sorry, could you speak up, please?
    Would you mind speaking up a bit?
    您能说大声一点吗?
    I'm sorry I can't hear you very well.
    I think we have a bad connection.
    不好意思线路不好,听不清楚。



    挂电话时
    I will follow up with the requested information soon.
    我会尽快跟进您所需的信息。
    I will keep you updated on our progress.
    有新的进展我会及时通知您。
    Thank you for your time. Have a great day!
    谢谢,祝您愉快!





  • 1 楼#

    Look我 领30次精准搜采购商的机会

    • 粉丝
      41
    • 人气
      8808
    • 积分
      5864
    • 铜币
      1232

    小贴士  :给买家打电话前的准备工作
    01、为了不打扰对方生活工作,跟买家通电话前最好约定一个时间,这样就不会引起买家的反感。
    02、准备好你所能想到的有关产品、有关公司的问题和答案,以便第一时间为买家解决疑问。
    03、对于听力不太好的外贸人,可以试试在手机里装个电话录音APP,这样即使一开始没有听清客户说的话,挂断电话后也可以通过录音反复确认。


  • 2 楼#

    上海腾道贸易大数据

    • 粉丝
      1
    • 人气
      1799
    • 积分
      3489
    • 铜币
      495

    给买家打电话的前提是要知道买家的电话啊


    如有需要买家采购商电话的可以看我签名哦


  • 3 楼#

    Look我 领30次精准搜采购商的机会

    • 粉丝
      41
    • 人气
      8808
    • 积分
      5864
    • 铜币
      1232

    楼上同行所言极是,但论哪家好,肯定是我 Topeasy  🐮




  • 不少外贸人对打电话给买家这件事有些怵,总觉得自己口语不够好,或者怕听不懂买家在讲些什么,所以极力避免。但其实有些时候,一通电话的效果远远好过邮件漫长的你来我往。


    下面列举一些英语电话的常用句式,在给买家打电话前,不妨多练习。


    开场
     it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?
    你好,我是x公司的xx,请问您是Smith先生吗?



    对方不在或正忙
    ould you please take a message? Please tell her/him that…
    I'd like to leave her/him a message. Please let her/him know that…
    能否请您留个消息,告诉他……
    When is a good time to call?
    什么时候方便我再次来电?
    When is she/he going to be back?
    他什么时候回来?
    Could you tell him/her that I called, please?
    能否转告他我找过他?
    Could you ask him/her to call me back, please?
    能否转告他请他回电给我?
    Okay, thanks. I'll call back later.
    好的,谢谢,我待会儿再打来。



    有事说事
    I'm calling to ask about/discuss/clarify…
    I just wanted to ask…
    I'm calling about/because…
    I'm calling to follow up on…
    我打电话来是为了……



    纠正对方的说法
    I'm sorry, but I think there has been a misunderstanding…
    I'm sorry, but it's not quite right.
    不好意思,但我想您有所误解……



    与买家确认重要信息
    Let me see if I got that right.
    When you say…do you mean…?
    So if I understand you correctly…
    Just to confirm, …
    Just to clarify, you said…
    I'm not sure I understand. Did you mean…?
    再跟您确认一下,您的意思是……



    没听清买家在说什么
    I'm sorry, I didn't catch that. Could you please repeat yourself?
    不好意思,我没听清,您能重复一遍吗?
    Would you mind spelling that for me?
    您能把这个拼写一下给我吗?
    Would you mind slowing down?
    您能说慢一点吗?
    Would you mind speaking up a little bit?
    您能说大声一点吗?



    当通话质量不好时
    I'm sorry, could you speak up, please?
    Would you mind speaking up a bit?
    您能说大声一点吗?
    I'm sorry I can't hear you very well.
    I think we have a bad connection.
    不好意思线路不好,听不清楚。



    挂电话时
    I will follow up with the requested information soon.
    我会尽快跟进您所需的信息。
    I will keep you updated on our progress.
    有新的进展我会及时通知您。
    Thank you for your time. Have a great day!
    谢谢,祝您愉快!







  • 小贴士  :给买家打电话前的准备工作
    01、为了不打扰对方生活工作,跟买家通电话前最好约定一个时间,这样就不会引起买家的反感。
    02、准备好你所能想到的有关产品、有关公司的问题和答案,以便第一时间为买家解决疑问。
    03、对于听力不太好的外贸人,可以试试在手机里装个电话录音APP,这样即使一开始没有听清客户说的话,挂断电话后也可以通过录音反复确认。




  • 给买家打电话的前提是要知道买家的电话啊


    如有需要买家采购商电话的可以看我签名哦




  • 楼上同行所言极是,但论哪家好,肯定是我 Topeasy  🐮



4 回复

与 外贸社区|外贸圈 的连接断开,我们正在尝试重连,请耐心等待