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    C

    外贸连先生

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    外贸连
    平时都说对待客户应该像对待朋友一样真诚,关系才会长久。有些连粉就会问我,文章说的似乎都是已经合作了的客户,而对于不曾合作的非目标客户,我们本能地把他筛选排除,集中精力在目标客户上多花点时间。而我,也一直同意这样的观点,直至我遇到了他。

    P 先生是我在发开发信的时候认识的。他是斯里兰卡一家公司的老板,公司规模不大,但采购商品的种类蛮多的。其中就包括有我们的产品,但可能由于市场需求和公司资金问题的原因,他每一款货物采购数量都不多。在我给他发了报价之后P先生坦言我们的报价他可以勉强接受,但是我们的MOQ 高出了他预算范围。(我们都是整柜出货的,但客户想拼柜走货。)我开始上网了解客户的公司产品和国家市场、政局等方面情况,试图通过这些方面说服客户增加采购量。在跟客户进一步交谈之后,我了解到他们当地市场当时正处於萧条时期,P先生也认真和我分析了他所面临的处境。我明白他的情况,但是由于他所给的采购数量确实会给工厂采购材料方面造成一定的难度,所以在和客户交流了一段时间后,我们只能将订单搁置了。
                
    但是,通过这段时间的沟通交流,我们开始渐渐熟悉,都视对方为朋友。在一届广交会的前夕,P先生问我会不会参加广交会,他说他会来广交会,想大家见一下面。客户如此热情邀约我很是高兴,于是我告诉了他我们公司的摊位号,欢迎他过来。
             
    终于,在展馆里,我看到了一位身材魁梧,穿着得体的中年男人来到我们摊位上,身边牵着一位高雅的女士,估计是他妻子。虽然没有见过他,但是从他四处寻找的目光,我知道他就是P先生。我热情地上去招呼他们进来摊位。他居然跟我在想像中一样,是一位温文尔雅的先生。一番闲聊后我知道他是专门来见我的,还带上他们国家的特产,对,就是期里兰卡很出名的—红茶。他妻子跟我说,P先生说要来拜访一位中国朋友,还特地出去买了一些小礼物,说要给你尝尝我们国家的特产。我一时间觉得心暖暖的但又有点愧疚,因为自己没有为P先生准备礼物。在简单交谈后,由于P先生还要去其他供应商的摊位,所以没聊多久就离开了。

    在之后的日子里,我们也有保持联系,每逢节日,都会发信息问候对方,互相关心对方近况。他的朋友有采购需求的,他都会第一时间推荐我给他们,还会帮我说很多好话,促成我的订单。

    其实,在做外贸的过程中,我们会遇到很多无情的拒绝,也会遇到温暖的瞬间,而我们要做的就是坦然面对这些拒绝,真心回报这些温暖。就算和客户成不了单,再见也是朋友。

    外贸连
    It's often said that customers should be treated as sincerely as friends so the relationship will last for a long time. Someone asks me that the articles seem to be almost about some customers who have been in cooperation with us, while other non target customers who have never worked together have been filtered out instinctively, and we should spend more time on target customers. And I also support this view all the time, until I met him.

    I know Mr. P through developing letter. Mr. P is the owner of a company in Sri Lanka, which is small one with a lot of types of purchasing goods, including our products, but maybe due to the market demand and the company funds, each type of goods is in a small purchase quantity. After I sent him the quotation, Mr. P said frankly told me that he can grudgingly accept our offer, but our MOQ was out of his budget. (We were all FCL shipments while he wanted LCL.) I began to learn something about customer's products, national market and politics on the Internet, and tried my best to persuade him to increase the purchase quantity. After further conversation with him, I had learned that their local market was in a depression and Mr. P also seriously analyzed with me the plight he was facing. I understood his situation, but as his small purchase quantity did cause a certain difficulty indeed to the factory on purchasing material, so after communication with him for a long time, we had to set aside the order.

    However, through that period of communication, we began to be familiar with each other and regarded each other as friends. Once on the eve of the Canton Fair, Mr. P asked me if we would participate in Canton Fair, and he would like to visit me at the Fair. I was delighted with his warm invitation and I told him our company's booth number to welcome him.

    Finally, in the exhibition hall, I saw the tall, well-dressed middle-age man coming to our booth with an elegant lady, maybe his wife I thought. Although I have not seen him, I ensured he must Mr. P from his searching eyes. I gave them warmly greetings and invited them to visit our booth. He was actually a gentlemen same as what I imagined. After a small talk, I knew that he specially made a visit to me with their special local products-famous black tea in Sri Lanka. His wife told me Mr. P said he was going to visit a Chinese friend and specially went out to buy some small gifts for me and let me try their special local products. At that time, I felt warm but a little guilty because I didn't prepare gifts for him. After a simple conversation, they left for other visiting booths.

    In the days that followed, we also kept in touch, and on every festival, we will send messages to convey the greetings as well as caring about each other. If his friends have in purchase demand, he would recommend me to them at first and also put in good words to help me gain the orders.

    In fact, when doing foreign trade business, we will encounter many relentless refuse and warm moment. What we should do is to take things as they come and sincerely return the warmth. Though we can not make a deal with the customers, we are also able to be friends.
    老土的说一句,求点喜欢(下方)、求回复支持!!求关注!

  • 1 楼#

    萨克拉卖皮鞋

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    沙发,感谢分享,学习了!

  • 2 楼#

    名人堂de小二

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    谢谢分享

  • 3 楼#
    C

    外贸连先生

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    cn1512013430:谢谢分享回到原帖
    要不要这么快

  • 4 楼#
    C

    外贸连先生

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    cn1511612849:沙发,感谢分享,学习了!回到原帖
    很久没见你了

  • 5 楼#

    David F

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    我来了

  • 6 楼#

    cn1512359523

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  • 7 楼#

    萨克拉卖皮鞋

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    cn1510860497:很久没见你了回到原帖

  • 8 楼#

    HebeLu

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  • 9 楼#

    MayD

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    谢谢分享

  • 10 楼#

    CherryV

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    阿连继续加油

  • 11 楼#

    JoHnP

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    谢谢分享

  • 12 楼#

    ChenC

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  • 13 楼#

    Abel Han

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    学到东西了

  • 14 楼#

    BenZO

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    在阿连那里学到很多东西,继续加油

  • 15 楼#

    Mr、Even

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  • 16 楼#

    cn1512269176

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    好东西大家分享

  • 17 楼#

    cn1512269176

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  • 18 楼#

    cn1512269176

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    加油加油加油

  • 19 楼#

    cn1512269176

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    厉害厉害



  • 外贸连
    平时都说对待客户应该像对待朋友一样真诚,关系才会长久。有些连粉就会问我,文章说的似乎都是已经合作了的客户,而对于不曾合作的非目标客户,我们本能地把他筛选排除,集中精力在目标客户上多花点时间。而我,也一直同意这样的观点,直至我遇到了他。

    P 先生是我在发开发信的时候认识的。他是斯里兰卡一家公司的老板,公司规模不大,但采购商品的种类蛮多的。其中就包括有我们的产品,但可能由于市场需求和公司资金问题的原因,他每一款货物采购数量都不多。在我给他发了报价之后P先生坦言我们的报价他可以勉强接受,但是我们的MOQ 高出了他预算范围。(我们都是整柜出货的,但客户想拼柜走货。)我开始上网了解客户的公司产品和国家市场、政局等方面情况,试图通过这些方面说服客户增加采购量。在跟客户进一步交谈之后,我了解到他们当地市场当时正处於萧条时期,P先生也认真和我分析了他所面临的处境。我明白他的情况,但是由于他所给的采购数量确实会给工厂采购材料方面造成一定的难度,所以在和客户交流了一段时间后,我们只能将订单搁置了。
                
    但是,通过这段时间的沟通交流,我们开始渐渐熟悉,都视对方为朋友。在一届广交会的前夕,P先生问我会不会参加广交会,他说他会来广交会,想大家见一下面。客户如此热情邀约我很是高兴,于是我告诉了他我们公司的摊位号,欢迎他过来。
             
    终于,在展馆里,我看到了一位身材魁梧,穿着得体的中年男人来到我们摊位上,身边牵着一位高雅的女士,估计是他妻子。虽然没有见过他,但是从他四处寻找的目光,我知道他就是P先生。我热情地上去招呼他们进来摊位。他居然跟我在想像中一样,是一位温文尔雅的先生。一番闲聊后我知道他是专门来见我的,还带上他们国家的特产,对,就是期里兰卡很出名的—红茶。他妻子跟我说,P先生说要来拜访一位中国朋友,还特地出去买了一些小礼物,说要给你尝尝我们国家的特产。我一时间觉得心暖暖的但又有点愧疚,因为自己没有为P先生准备礼物。在简单交谈后,由于P先生还要去其他供应商的摊位,所以没聊多久就离开了。

    在之后的日子里,我们也有保持联系,每逢节日,都会发信息问候对方,互相关心对方近况。他的朋友有采购需求的,他都会第一时间推荐我给他们,还会帮我说很多好话,促成我的订单。

    其实,在做外贸的过程中,我们会遇到很多无情的拒绝,也会遇到温暖的瞬间,而我们要做的就是坦然面对这些拒绝,真心回报这些温暖。就算和客户成不了单,再见也是朋友。

    外贸连
    It's often said that customers should be treated as sincerely as friends so the relationship will last for a long time. Someone asks me that the articles seem to be almost about some customers who have been in cooperation with us, while other non target customers who have never worked together have been filtered out instinctively, and we should spend more time on target customers. And I also support this view all the time, until I met him.

    I know Mr. P through developing letter. Mr. P is the owner of a company in Sri Lanka, which is small one with a lot of types of purchasing goods, including our products, but maybe due to the market demand and the company funds, each type of goods is in a small purchase quantity. After I sent him the quotation, Mr. P said frankly told me that he can grudgingly accept our offer, but our MOQ was out of his budget. (We were all FCL shipments while he wanted LCL.) I began to learn something about customer's products, national market and politics on the Internet, and tried my best to persuade him to increase the purchase quantity. After further conversation with him, I had learned that their local market was in a depression and Mr. P also seriously analyzed with me the plight he was facing. I understood his situation, but as his small purchase quantity did cause a certain difficulty indeed to the factory on purchasing material, so after communication with him for a long time, we had to set aside the order.

    However, through that period of communication, we began to be familiar with each other and regarded each other as friends. Once on the eve of the Canton Fair, Mr. P asked me if we would participate in Canton Fair, and he would like to visit me at the Fair. I was delighted with his warm invitation and I told him our company's booth number to welcome him.

    Finally, in the exhibition hall, I saw the tall, well-dressed middle-age man coming to our booth with an elegant lady, maybe his wife I thought. Although I have not seen him, I ensured he must Mr. P from his searching eyes. I gave them warmly greetings and invited them to visit our booth. He was actually a gentlemen same as what I imagined. After a small talk, I knew that he specially made a visit to me with their special local products-famous black tea in Sri Lanka. His wife told me Mr. P said he was going to visit a Chinese friend and specially went out to buy some small gifts for me and let me try their special local products. At that time, I felt warm but a little guilty because I didn't prepare gifts for him. After a simple conversation, they left for other visiting booths.

    In the days that followed, we also kept in touch, and on every festival, we will send messages to convey the greetings as well as caring about each other. If his friends have in purchase demand, he would recommend me to them at first and also put in good words to help me gain the orders.

    In fact, when doing foreign trade business, we will encounter many relentless refuse and warm moment. What we should do is to take things as they come and sincerely return the warmth. Though we can not make a deal with the customers, we are also able to be friends.
    老土的说一句,求点喜欢(下方)、求回复支持!!求关注!



  • 沙发,感谢分享,学习了!



  • 谢谢分享



  • cn1512013430:谢谢分享回到原帖
    要不要这么快



  • cn1511612849:沙发,感谢分享,学习了!回到原帖
    很久没见你了



  • 我来了






  • cn1510860497:很久没见你了回到原帖






  • 谢谢分享



  • 阿连继续加油



  • 谢谢分享






  • 学到东西了



  • 在阿连那里学到很多东西,继续加油






  • 好东西大家分享






  • 加油加油加油



  • 厉害厉害


174 回复

与 外贸社区|外贸圈 的连接断开,我们正在尝试重连,请耐心等待