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  • 0 楼#

    外贸连先生

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    外贸连
    客户下单是一件可喜的事情,但最近就遇到交货期的问题,明明按常规签下订单,还是会造成交货期延迟,我们需要怎样去避免这些问题呢?

    交货期一般需要考虑的几点因素:

    1、产能。

    这是最基本的,一般工厂排单都是按产能来计算交货时间。

    2、原材料的采购时间。

    如果原材料稀缺或不稳定会影响到生产时间,自然就会影响到交货期。

    3、产品质量的稳定性。

    产品合格率把控的好,合格率高,自然交货期就能准时。

    我们工厂的交货期一般是比较稳定的,只要确认完所有细节,我们的交货期就会定在35-40天左右。因为我们定的交货期是比较有余地的,所以我们一般是可以做到提前交货。

    但是也会有特殊原因的时候,如推出新款或者是热卖款的时候,订单量一下子增大就会影响到交货期,或者是受到市场影响,某一材料缺少的时候也会有影响,这样就会造成交货期不稳定,如果这种情况我们就要采取对应的方法来应对,以免造成不必要的损失:

    1、订单量超出产能的时候,这是大好的事情,工厂可以考虑增加新的生产线来提高产能。

    2、对于旺季、新款推出导致订单量大增时,产能也不可能一下子可以提上去的情况下,就不能再按常单交货期进行,在下单前要提前跟工厂确定好交货期再与客户确定下单,以免造成延期。再接的订单也需要如此,直到正常。

    3、对于原材料稀缺的问题,如已下单的客户,需要延期不要怕承担责任,这是体现一个公司诚信的时候,更应把这个责任承担起来,你的处理方法往往是成败的关键。阿连建议是第一时间联系客户告知其现状,然后明确交货期延长时间,争取获得客户的理解,当物料恢复正常的时候也可以及时给客户一个回复,让客户放心。如还没下单的可以按第二点进行操作。

    4、如因质量问题导致未能如期交货,万万不能以次充好,要根据实际问题妥善处理好。

    虽然交货期延期可能会导致赔偿,但如果能在确定交货期前考虑到影响的因素和跟工厂确认好,预留足够的时间,很多麻烦是可以避免的。如果确定突发原因导致延期跟客户做好沟通工作,很多客户还是能理解的。

    生产不是件简单的事情,要环环相扣的,要是其中一环掉了链子,就会导致结果不一样。所以跟客户定交货期的时候,大家要综合考虑因素。

    外贸连
    It's a pleasure to get the order; however, we've encountered some problems about delivery-though all things were as normal, it still caused delivery delay-how could we avoid these problems?

    In general, these factors should be taken into account on delivery, as follow:

    1.Capacity.

    This is the most basic and the delivery date schedule is based on the capacity.

    2.The procurement of raw materials.

    If it affects the production time due to the scarcity or instability of raw materials, the delivery will be affected naturally.

    3.The stability of product quality.

    The better control products, the higher product percent of pass, so that the delivery date can be on time.

    The delivery time is generally stable in our factory. As long as confirm all details, the delivery date will often be around 35-40 days. We usually have plenty of scope for delivery, so it is possible to advance the delivery.

    However, there are exceptions, such as when we launch new arrivals or promotion, orders being increased considerably will have influence on the delivery, or suffering influence of the market as well as a lack of some materials, these can create instability of the delivery. In this case, we should take corresponding actions to avoid unnecessary loss.

    1.It's a good thing when orders beyond capacity, then factory can install additional production lines to improve productivity.

    2.If orders increase considerably because of the busy season or the new arrivals, and it is impossible to improve productivity, then it can't make delivery as usual, so we should make sure the delivery with factory before placing orders, and then confirm the order with customers in order not to cause delay. The orders later are the same, until it feels normal.

    3.For customers who have already placed orders, if it is delayed because of the scarcity of raw materials, don't be afraid of taking responsibility, and it is the time to show your integrity. We should take the responsibility bravely, and the approach we choose is what separates success from failure. It is suggested that you should the first time inform your customers and explain the situation, then confirm the time of delivery delay, trying to gain the understanding of the customers. And we should give them a reply on time when the materials return normal, to put the customers at ease. Of course, if the customers don't place the order, we should deal with it according to the second point.

    4.If the quality problems lead to deliver delay, we can't shoddy goods for quality goods, on the contrary, we should properly handle it according to actual problems.

    Although the delivery delay may lead to compensation, if we take all factors into consideration and confirm with the factory in order to leave enough time before confirm the delivery, we could save a lot of trouble. If we can communicate with the customers at first and explain the reasons why the deliveries delay, many customers can understand.

    Production is not a simple thing, but interlocking, so if one is broken, it might lead to different results. Therefore, we should consider comprehensively when we confirm the delivery with our customers.

    【我正在参加2014圈之星名人堂】请投外贸连一票吧:http://waimaoquan.alibaba.com/bbs/read-htm-tid-2007073-fid-309.html谢谢支持。

    图片:投票.png



  • 1 楼#

    cn1511576816

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    偶是新手,今天刚认识你,因为投票知道你的。分享的资料都很好呢,谢谢分享

  • 2 楼#

    夜D丨e灬灬沉默

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    你造福各位外贸网友啦!

  • 3 楼#

    syyilida

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    thank u

  • 4 楼#

    cn1510271024

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    正面临一批货要延迟,急呀

  • 5 楼#

    cn1510688812

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    我目前就面临这个问题,头疼

  • 6 楼#

    cn1000895444

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    相对讲述的比较全面:从原料采购,生产及产品质量把关方面讲述可能导致延迟交货期的原因。在此补述一点:有时候装运到港的派车安排不当,也会造成一定的交货期延迟问题,不过这个因素比较小而已。

  • 7 楼#

    cn1512599769

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    谢楼主分享!

  • 8 楼#

    cn1501524059

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    有些工厂或者车间,没把实际情况反映上来,也是会造成处理的难题

  • 9 楼#

    cn1510613867

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    还有一部分是明明做好了,客户交了定金,一直不打尾款,这情况可怎么处理呢

  • 10 楼#

    perfect2013

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    赞一个

  • 11 楼#

    cn1511485015

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    先收藏再学习,谢谢分享。

  • 12 楼#

    一纸胭脂泪 #

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    木有位置啦,但是还是谢谢分享,很实用呢,

  • 13 楼#

    cn1511244203

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    干货分享,谢谢!

  • 14 楼#

    cn1512282833

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    现在都已经知道连先生这号人物了哦

  • 15 楼#

    cn1000266912

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    有一次,我回询盘说原料停产了,第二天我们又说有原料了,7万多美元的单子,就这样被我卡擦了

  • 16 楼#

    站在坟头指挥鬼

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    工厂出现问题不及时反映,导致事情一发不可收拾的时候才告知,这时离交货时间没有多少天了,连快递都联系好了,才问现在怎么办,还很天真的说:”你跟客户说一下,叫客户推延几天嘛。“ 唉,真是不懂业务员的心酸,要浪费多少脑细胞才能跟客户解析,才能让客户接受,有一些客户会比较倔的,不肯让步的,工厂这边又不能准时交货,夹在中间的滋味。。。

  • 17 楼#

    Sophia(Qichang tape)

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    cool!

  • 18 楼#

    西瓜圆圆

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    我们之前工厂的老板更任性,不懂外贸,答应了客户交期,又交不出来货,直接来一句,大不了就退款嘛,国际退款的复杂程序,唉

  • 19 楼#

    cn1000634635

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    新年回来就遇到这个问题,正常15天交期,愣是拖到了30多天。。。



  • 外贸连
    客户下单是一件可喜的事情,但最近就遇到交货期的问题,明明按常规签下订单,还是会造成交货期延迟,我们需要怎样去避免这些问题呢?

    交货期一般需要考虑的几点因素:

    1、产能。

    这是最基本的,一般工厂排单都是按产能来计算交货时间。

    2、原材料的采购时间。

    如果原材料稀缺或不稳定会影响到生产时间,自然就会影响到交货期。

    3、产品质量的稳定性。

    产品合格率把控的好,合格率高,自然交货期就能准时。

    我们工厂的交货期一般是比较稳定的,只要确认完所有细节,我们的交货期就会定在35-40天左右。因为我们定的交货期是比较有余地的,所以我们一般是可以做到提前交货。

    但是也会有特殊原因的时候,如推出新款或者是热卖款的时候,订单量一下子增大就会影响到交货期,或者是受到市场影响,某一材料缺少的时候也会有影响,这样就会造成交货期不稳定,如果这种情况我们就要采取对应的方法来应对,以免造成不必要的损失:

    1、订单量超出产能的时候,这是大好的事情,工厂可以考虑增加新的生产线来提高产能。

    2、对于旺季、新款推出导致订单量大增时,产能也不可能一下子可以提上去的情况下,就不能再按常单交货期进行,在下单前要提前跟工厂确定好交货期再与客户确定下单,以免造成延期。再接的订单也需要如此,直到正常。

    3、对于原材料稀缺的问题,如已下单的客户,需要延期不要怕承担责任,这是体现一个公司诚信的时候,更应把这个责任承担起来,你的处理方法往往是成败的关键。阿连建议是第一时间联系客户告知其现状,然后明确交货期延长时间,争取获得客户的理解,当物料恢复正常的时候也可以及时给客户一个回复,让客户放心。如还没下单的可以按第二点进行操作。

    4、如因质量问题导致未能如期交货,万万不能以次充好,要根据实际问题妥善处理好。

    虽然交货期延期可能会导致赔偿,但如果能在确定交货期前考虑到影响的因素和跟工厂确认好,预留足够的时间,很多麻烦是可以避免的。如果确定突发原因导致延期跟客户做好沟通工作,很多客户还是能理解的。

    生产不是件简单的事情,要环环相扣的,要是其中一环掉了链子,就会导致结果不一样。所以跟客户定交货期的时候,大家要综合考虑因素。

    外贸连
    It's a pleasure to get the order; however, we've encountered some problems about delivery-though all things were as normal, it still caused delivery delay-how could we avoid these problems?

    In general, these factors should be taken into account on delivery, as follow:

    1.Capacity.

    This is the most basic and the delivery date schedule is based on the capacity.

    2.The procurement of raw materials.

    If it affects the production time due to the scarcity or instability of raw materials, the delivery will be affected naturally.

    3.The stability of product quality.

    The better control products, the higher product percent of pass, so that the delivery date can be on time.

    The delivery time is generally stable in our factory. As long as confirm all details, the delivery date will often be around 35-40 days. We usually have plenty of scope for delivery, so it is possible to advance the delivery.

    However, there are exceptions, such as when we launch new arrivals or promotion, orders being increased considerably will have influence on the delivery, or suffering influence of the market as well as a lack of some materials, these can create instability of the delivery. In this case, we should take corresponding actions to avoid unnecessary loss.

    1.It's a good thing when orders beyond capacity, then factory can install additional production lines to improve productivity.

    2.If orders increase considerably because of the busy season or the new arrivals, and it is impossible to improve productivity, then it can't make delivery as usual, so we should make sure the delivery with factory before placing orders, and then confirm the order with customers in order not to cause delay. The orders later are the same, until it feels normal.

    3.For customers who have already placed orders, if it is delayed because of the scarcity of raw materials, don't be afraid of taking responsibility, and it is the time to show your integrity. We should take the responsibility bravely, and the approach we choose is what separates success from failure. It is suggested that you should the first time inform your customers and explain the situation, then confirm the time of delivery delay, trying to gain the understanding of the customers. And we should give them a reply on time when the materials return normal, to put the customers at ease. Of course, if the customers don't place the order, we should deal with it according to the second point.

    4.If the quality problems lead to deliver delay, we can't shoddy goods for quality goods, on the contrary, we should properly handle it according to actual problems.

    Although the delivery delay may lead to compensation, if we take all factors into consideration and confirm with the factory in order to leave enough time before confirm the delivery, we could save a lot of trouble. If we can communicate with the customers at first and explain the reasons why the deliveries delay, many customers can understand.

    Production is not a simple thing, but interlocking, so if one is broken, it might lead to different results. Therefore, we should consider comprehensively when we confirm the delivery with our customers.

    【我正在参加2014圈之星名人堂】请投外贸连一票吧:http://waimaoquan.alibaba.com/bbs/read-htm-tid-2007073-fid-309.html谢谢支持。

    图片:投票.png





  • 偶是新手,今天刚认识你,因为投票知道你的。分享的资料都很好呢,谢谢分享



  • 你造福各位外贸网友啦!



  • thank u



  • 正面临一批货要延迟,急呀



  • 我目前就面临这个问题,头疼



  • 相对讲述的比较全面:从原料采购,生产及产品质量把关方面讲述可能导致延迟交货期的原因。在此补述一点:有时候装运到港的派车安排不当,也会造成一定的交货期延迟问题,不过这个因素比较小而已。



  • 谢楼主分享!



  • 有些工厂或者车间,没把实际情况反映上来,也是会造成处理的难题



  • 还有一部分是明明做好了,客户交了定金,一直不打尾款,这情况可怎么处理呢



  • 赞一个



  • 先收藏再学习,谢谢分享。



  • 木有位置啦,但是还是谢谢分享,很实用呢,



  • 干货分享,谢谢!



  • 现在都已经知道连先生这号人物了哦



  • 有一次,我回询盘说原料停产了,第二天我们又说有原料了,7万多美元的单子,就这样被我卡擦了



  • 工厂出现问题不及时反映,导致事情一发不可收拾的时候才告知,这时离交货时间没有多少天了,连快递都联系好了,才问现在怎么办,还很天真的说:”你跟客户说一下,叫客户推延几天嘛。“ 唉,真是不懂业务员的心酸,要浪费多少脑细胞才能跟客户解析,才能让客户接受,有一些客户会比较倔的,不肯让步的,工厂这边又不能准时交货,夹在中间的滋味。。。



  • cool!



  • 我们之前工厂的老板更任性,不懂外贸,答应了客户交期,又交不出来货,直接来一句,大不了就退款嘛,国际退款的复杂程序,唉



  • 新年回来就遇到这个问题,正常15天交期,愣是拖到了30多天。。。


225 回复

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