狡猾的印尼客户逗你玩 The Cunning Indonesian Customer
I was in a bad moon and in a rage recently, because I felt to be fooled by an Indonesian customer.
The process was probably that, I found a good Indonesian customer before on the Internet, and specially got to know the information of his products on web. He might have large market so I developed vigorously, calling him to recommend our products personally. Fortunately, I got the email address of his boss, without any delay, I sent the development letter immediately to recommend our products.
A few days later, I got his reply. The customer introduced that they had office in China so would ask manager in China to visit our factory. We certainly welcomed their visit, but he didn’t know our company completely including products positioning and so on. For the sake of increasing success rate and basing on timesaver, I hoped customer could have a general idea of our company and products. Hence, I suggested that customer could know more and choose products and then we could quote for his reference in advance.
What I did made him think that I doubted him. Therefore, he sent company introduction and PPT which contained many awards, pictures and even the pictures about the ex-Prime Minister’s visit to his factory, prize presentation by the Prince and pictures with big bosses in China and so on, which shocked me a lot.
Well, I trusted you but I just asked you to choose products. No matter how many awards you had, what I care was one order.
According to what I know about Indonesian customers, price is the king. Finally, with our insistence, the customer chose product and we also provided the customer with the detailed price list immediately.
In the next day, the customer said he wanted to visit our factory. It seemed something good might happen. However, the matter changed absolutely after the visit. The reason was: their boss said we were not a factory but a trading company, so they wouldn’t cooperate with us.
To make it clear, I got to know the reason from his manager in China, but he didn’t answer my phone deliberately, even putting me in the blacklist and deleting my WeChat number. I realized that the manager in China may do something on purpose. Since that was the case, I only had to contact with the boss in Indonesia and asked the reason why they misunderstood us as a trading company since their manager had visited our factory. With my doubt, I received his reply from Indonesia: their manager didn’t offer basic photos of machinery. What I thought was too perfect. As a professional buyer, how could they judge by this matter?
Ridiculous as the reason was, I knew it was impossible to cooperate with this customer. But I still sent all pictures about the machinery, production line, and workshop and so on, marking our company name of all files. When I contacted with him again, as expected, he just paltered me with an excuse.
I want to say: this Indonesian customer was rich and capricious, and his visit of our factory was just for fun.
好哒 我留意你很久了 大爱
有些国外采购本身有稳定的合作商 自己找到门去要合作的 一般他们会吧价格要的极低极低