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[转载]【小苹果分享】与客户交流的38个回复模板(1)

楼主#
更多 发布于:2017-11-02 09:17
收集到的38个回复模板~赶紧收藏~



1.    索取资料(产品信息)---要讲明的,并尽可能明确索要的东西。
 We confirm receipt of your letter (your ref. L-CBA-C001) of
February 1, 2006 regarding the marketing of your children's clothes in this
country.

 In order for us to study the matter in greater detail, we
would appreciate receiving a price list for each item shown in your catalog.

2.    索取资料(企业情况)
 We are a company that imports ......for sale to Japanese
clients & we have enclosed our company brochure for your reference.

 Your company’s name to our attention through an article in the August issue of Ocean Magazine & we understand that you manufacture....of various sizes.

Since we might be interested in doing business with your company, we would like to have some information about your company and your products.
We would therefore appreciate your sending us your company's catalog so that we can examine the business potential more closely.
 Thank you for your attention.

3.    寄送资料(寄送有关资料,表明合作意思)
 Thank you for your letter dated 31st August, 2008 inquiring
about our company & our products. Enclosed are our brochures listing all the types of.... We manufacture as well as our financial statement for the year ending 31st December 2008.

 We have not sold our products in the Japanese market in the past,. And we would be delighted to do business with your company. Pls. Go through with the enclosure. We would be happy to answer any questions that may arise.
 We look forward to hearing from you.

4.    寄送详细资料
 Thank you for your letter of Oct.5 , 2008 requesting details about our product No.1080.
 While the specifications of the product are enclosed, our commercial terms including price and shipping are as follows:
 1) QUANTITY: 100 units
 2) PRICE(CIF NEW YORK); USD100,00 per unit
 3) PAYMENT TERMS: L/C to be established within one week after order
 4) SHIPMENT: with one month after receipt of L/C

We hope the above is of interest to you and we look forward to hearing a favorable reply form you in due course.

5.    函件 注明寄送何物的函件。信末写上“ENCL。”然后写上所附东西。力求简洁
 Attached please find a copy of the letter which we faxed today to your London office. We would appreciate it very much if you would ask your colleagues in London to give us their reply a.s.a.p
 Thank you in advance for your cooperation.

6.    函件(确认附带邮件)附带邮件较多需确认时,要在罕见中一一列出,并写明每一件邮件的页数
 Enclosed please find the following original documents signed by our company.

--- contract (2 copies)
 ----agreement relating to the Joint Venture (2 copies)
 --- Specifications (2 copies)
 Please have these documents signed by your company and return on copy of each to us at your earliest convenience.

7.    收到函件 收到邮件确认后,要发收到函。因对方也担心邮件是否到达,所以赶在对方确认之前迅速回函是很必要的
 We have received your letter (your ref. BSNS-1234) dated September 25, 2008; and the enclosed contract signed by your company.
We thank you for your prompt attention to this matter.
On receipt of 收到
 Upon receipt 收到
 Duly signed 正式签署

8.    推销新产品 首先要寄产品目录资料,并且要对自己的产品有信心。
We are delighted to send you our 2000 Cellular Phone Brochure, which we hope you
will find of interest.
Our brochure features our lasted cellular phones, which we manufacture ourselves, pls.

Let us particular type or on a wider ranger as we would be pleased to send you additional information. With over twenty years’experience in the production and sale of telephone equipment, we are confident that our products will give our customers full satisfaction.
We very much look forward to hearing from you.

9.    索取推销品的详细资料 收到对方的产品目录后,若感兴趣则可要求更详细的资料
 We have gone through your catalogs with great interest.
 To further our research, would you please provide us with test date and price list for your cars? If we find your information attractive&encouraging, then we will contract you for further discussions.
 We look forward to hearing from you soon.

10.  索取样品 真正对产品感兴趣时,可以索取样品,注意请事先搞清样品是否收费。
We have received your letter of Oct. 10, 2008 outlining your commercial terms and the attached specifications for your product No 1080. In order for us to make a proper evaluation of your products, it would be very helpful to examine an actual sample. We wonder if it would be possible for you to send us one unit of the product as a sample, free of charge.
We wait for your positive reply.

11.  同意送样品 如果有样品编号等,要标明以便于确认,还要写明寄出与到达时间。
Thank you for showing interest in our product No. 1080.
We sent you two sample units by courier service today. Today being Friday, they will most likely arrive in your hands on Monday, Oct.25.
We are confident that the samples will be very satisfactory and we look forward to hearing from you soon.

12.  回绝送样品
本部分内容设定了隐藏,需要回复后才能看到
本部分内容设定了隐藏,需要回复后才能看到



13.  回复询价
 Thank you for your inquiry of …….enclosed is our price list.
A catalog has been airmailed to you under separate cover.

 This company has exported ….. for years to your country,Canada, England and other European countries. You may be sure your order will be profitable.
 Also, because our yearly production is about 30,000 pieces—the largest of all the….manufacturers in China---our prices are always lower than others.
 We look forward to receiving your early reply

……..
 Encl: a copy of price list.

14.  送付报价格单
 We have received with gratitude your letter of August 21,2008 requesting us to submit a quotation to you concerning golf dubprices. We are pleased to offer the following quote:
 1) Item: Accuracy iron clubs & Super-distance wood clubs.
 2) Specifications: As per the specifications no.s AS- 1234& as -2345, respectively, which are attached.
 3) Quantity: One hundred(100) sets of accuracy iron clubs,each set consisting of the following nine (9) clubs.
 4) Price :(c&f New York): Accuracy : one thousand twohundred united states dollars(USD1,200.00) PER SET. Super -distance: six hundred united states dollars (USD600,000) per set.
 5) Payment terms: L/C at sight.
 6) Packing: our standard export packing
 7) Shipment: within one(1) week after receipt of L/C.
 8) Validity of quotation: Unless an L/C is opened on or before SEPTEMBER 29,2008, this quotation shall become null and void.
 We hope that you will find our quotation attractive & we look forward to hearing from you soon.

15.  同意降价
 We have received your letter of September 7, 2000 regarding price reduction.
 After due consideration, we decided to accept your request, i.e., price reduction of two (2) USD per bottle Valley White Wine.We look forward to receiving your order confirmation by
return.

 We are in receipt of your letter of September7,2008 requesting price reduction on Valley White Wine. We have considered your request and have come to the conclusion that we can reduce the price by one USD per bottle provided that your order is for two thousand bottles instead of one thousand.

We are sorry that we are unable to fully comply with your request but we believe that our counteroffer is a fair one. We hope our reduced price coupled with an increased quantity is acceptable to you and we look forward to your order.

16.  意向书
Thank you for your letter of Sep. 15 regarding price reduction.

Although your reply was not completely in line with our requirements, we have decided to agree to your proposal. We are pleased order two thousand bottles of Vally Ahite Wine at eight USD per bottle.
Although you do not mention in your quotation anything about the type of contract, we take it that you have a standard purchase contract. Please fax us your proposed draft contract as soon as possible for our examination.

17.  确认合同条件
Thank you for your letter of Sep. 18 confirming your order for five hundred units of precise latop computer. We are pleased to confirm acceptance of your order and we have attached a set of terms and conditions to ensure the proces goes smoothly.We have also attached our draft contract for your perusal.
If, after reviewing the draft, you have any questions or require clarification,please do not hesitate to contact us.

 Agreed terms and conditions:
 1) Item:
 2) Specifications:
 3) Quantity:
 4) Price(C&F New York):
 5) Payment Terms:
 6) Packing:
 
7) Shipment:

18.   接受合同条件
Thank you for your letter of Sep.20. With attached terms & conditions, as well as for your draft contract. We have gone through your draft and have found everything to be in order and acceptable to us.
We now await your sending of the original contract signed by you for our countersignature. Pls . Mail us the contract without delay, so that we can countersign it and have an L/C opened on or before September 29.


待续...【小苹果分享】与客户交流的38个回复模板(2)

 小苹果分享干货
1.【小苹果原创】一封直击人心的开发信
2.【小苹果原创】外贸人常用工具大汇总
3.【小苹果原创】一封诚恳的道歉信
4.【小苹果原创】三大因素影响你的产品排名
5.【小苹果原创】一封有理有据的催单信
6.【小苹果原创】报价技巧,你学会几成?
7.【小苹果原创】如何诊断产品,处理零效果产品有妙招
8.【小苹果原创】如何做一份精致的RFQ报价
9.【小苹果原创】深度解析RFQ,报价更有方向
10.【小苹果原创】一封不尴尬的催款信
11.【小苹果原创】数据分析让P4P更精准、更高效
12.【小苹果原创】跟进RFQ,一举把客户拿下!
13.【小苹果推荐】实用型开发信写作技巧(附范例)
14.【小苹果推荐】开发信讨价的技巧(范例解释)
15.【小苹果推荐】询盘回复的7个沟通模板
16.【小苹果原创】你学会和客户电话沟通了吗?
17.【小苹果原创】接待客户有方法,订单才能留下来
18.【小苹果原创】与客户谈判,这些句子助你一臂之力!
19.【小苹果分享】专用实用的公司介绍模板
20.【小苹果原创】新客户要找,老客户也要“维稳”
21.【小苹果原创】阿里新变化,要学会精细化产品运营
22.【小苹果原创】优秀业务员如何凸显自己的产品优势?
23.【小苹果原创】小心!外贸人容易踩的坑!
24.【小苹果分享】占领市场,如何“以小吃大”
25.【小苹果原创】拿下买家信赖第一步:做好产品描述
26.【小苹果原创】学会时间管理,做极致的外贸人
27.【小苹果分享】新思路运营国际站,你也能行!
28.【小苹果原创】P4P,会的叫推广,不会的叫烧钱

29.【小苹果分享】广交会想要拿下客户,先学这8招!
30.【小苹果原创】回酒店就联系展会客户
31.【小苹果原创】找不到关键词?不存在的
2条评分, 铜币 +2
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cn1511656399
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沙发#
发布于:2017-11-02 09:21
开发客户要有技巧:来试试e助手国际版——访客名片(有360认证哟~)
客户信息,邮件,电话一键获取~
查找重复产品 精准发布5星产品    
欢迎加入小苹果的交流群651092149 等你哟~
        
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cn1520202542mhwk
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板凳#
发布于:2017-11-02 09:23
多谢分享!
来跟一全老师学谷歌SEO和外贸推广吧!
博客: http://www.yiquanseo.com
公众号:YQwaitui

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cn1511827659
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地板#
发布于:2017-11-02 09:29
谢谢小苹果的分享~~
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cn1511105140
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地下室#
发布于:2017-11-02 09:52
kankanxian
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下水道#
发布于:2017-11-02 09:57
干货不错,
买单报关,木制品商检,产地证(CO,FA,FE,FF,中哥,中瑞,中澳,中韩,证明书,大使馆加签)提供各地贴息抬头,QQ269405484
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地下城市#
发布于:2017-11-02 11:02
eneneeneneene
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地核#
发布于:2017-11-02 11:17
谢谢楼主分享
?[color=red][size=5]?[color=red][url=http://www.icatalog.cn]智目录,您的产品目录专家(点击查看)[/url][/color][/size] [img]http://wx4.sinaimg.cn/mw1024/c5c83c58gy1fbvw4m9j1bj20ib080dgk.jpg[/img]
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地心#
发布于:2017-11-02 14:19
太好了,谢谢分享
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cn1514548019itlx
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9重天#
发布于:2017-11-02 22:09
你造福各位外贸网友啦!
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陆运10~20天到 空运7-12天到 时效保证 安全稳定 全程跟踪 正规白关能退税
全国收货 QQ:704599259 电话(微信):13262148631 李R
阿里外贸圈推荐的物流商 点击了解》
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10楼#
发布于:2017-11-03 06:34
学习了谢谢
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11楼#
发布于:2017-11-03 08:25
牛人
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12楼#
发布于:2017-11-03 08:31
The best preparation for tomorrow is doing your best today.
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13楼#
发布于:2017-11-03 08:47
754
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14楼#
发布于:2017-11-03 08:53
太感谢分享了!!
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15楼#
发布于:2017-11-03 09:11
cn1511656399:开发客户要有技巧:来试试e助手国际版——访客名片(有360认证哟~)
客户信息,邮件,电话一键获取~
回到原帖
666谢谢分享
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16楼#
发布于:2017-11-03 09:23
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17楼#
发布于:2017-11-03 09:25
谢谢分享
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18楼#
发布于:2017-11-03 09:26
cn1511656399:开发客户要有技巧:来试试e助手国际版——访客名片(有360认证哟~)
客户信息,邮件,电话一键获取~
回到原帖
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19楼#
发布于:2017-11-03 09:36
你这么厉害圈妹造吗!
How do you know you can't if you don't give it a try?
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