It's because the samples are too expensive, and we do not feel it's worth the money.
When you raise samples cost, you reduce interest and you reduce your chances to introduce products to potential customers.
This is your choice!
Thanks for your reply.
Again, as I told you before, we think it is too expensive and not worth it.
I appreciate your reasons but actually your reasons do not influence the buyers.
What you need to do- in the future- is to look ONLY with the buyers logic not yours and change your solutions to problems accordingly.
Further, why do you tie returning samples fees to placing a big order??? This means if I do not pay more money then I loose sample fees, if we do not like the quality or if I am charged excessively in customs then I loose sample fees. Why??
All money is "Good Money", why should I agree to loose it??
Again, why is it only you who profits from all this but buyers only risk loosing but you risk nothing??
There is a saying "Nothing Ventured, Nothing Won". If you want to risk nothing you will get very little. Or nothing (It is also an Engineering law of Mass & Energy Balance!!!!).
Buyers already risk their money by placing orders on internet without seeing them or the factory. But...what do YOU risk? I wonder.
If you really want to solve this- for future dealings- you should think in an unconventional way, out of the box so to speak!
It might be surprising for you but there is a good percentage of factories who are already doing this in China. Some would even offer the samples AND the shipping for free, for light-weight/ low-cost items. I am not suggesting that you do the same!!
Sorry for commenting too directly.