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  • 0 楼#

    Shenzhen Rise Optoelectronics

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    按平时的做法,把PI做好后发给客户,让客户确认。正常情况下,我是用T/T的付款方式做PI发给客户的,要是客户选择其他付款方式的话,再告诉我,然后我再改,这样的话,在做PI之前的邮件来往就会少些,因为大多数的客户选择用T/T付款是没问题的,因此这样的话,整个流程下来就会节约很多时间。
    可今天这次,麻烦的事来了,PI发过去了,客户也确认要付款,而且没有提出要求用其他的付款方式。最后,客户给我来了这么一封邮件:I already sent the money us$ 302.70 via WESTERN UNION to the order of*****。
    我的天呐,客户从我们的网站上找到了我们老板的名字,并用西联付款了。而且还是按中国的形式,直接用拼音,连姓名和名字都不颠倒过来。一来,款这方面一直都是我们经理负责,我们老板对这方面不是很了解。二来,姓名没颠倒过来,款也取不出来,没办法,我只能给他来了这么一封邮件:
    Dear Mr **********
    Today when I was arranging to produce the goods,I found some questions as follows:

    1, The Proforma invoice that I gave you before was payed by T/T which need pay the $20 of banking fee. However,you pay me via western union which doesn't need pay the $20 of banking fee.That means       you have payed excess $20. So,You just need pay $282.70, not $302.70 if  you pay via western union.

    2, According to Chinese habit,the surname is **, Forename is ****. But this habit is contrary with English,so you should change the ******to ******that the western union     can permit our company to take out this money. In addition,******  who is our company president didn't operate the western union before,so,it is very complicated for him to           take out this money.

    3,The finance is charged by our accountant whose name is ******. Attachment is the new proforma invoice, please change paying to ******. You could pay via western union according to the           information inside the new proforma invoice.

    I am very sorry to make these troubles to you,because I did't know the western union is convenient for you. If I gave you the western union information at the begining , maybe we can avoid so many troubles.

    Please check the new proforma invoice,and please change your paying information according to the new proforma invoice. Your kind comprehending will be my high appreciated. thanks.

    I am very sorry to make these troubles to you.
    从不到十号到现在,半个多月过去了,中间因为客户有事没能联系上,最后联系上了,为了这付款已经来往过很多封邮件了。这回又要他把款拿出来改付为另一个名字,真不知道他会不会觉得和我做生意太麻烦了,最后干脆取出后就不付了呢?
    这回给他来了这么封长内容的邮件,我自己看了都觉得太长,太烦,可内容不长又解释不清楚。不知道他看到这封邮件后是什么感想呢?
    只怪我只是个菜鸟,来了快两个月了,连西联的这种付款方式都不清楚。要是我很清楚的话,就不会那么麻烦了,从他付款到现在,这中间向他又要水单又要他的first name 和 second name 的,最后他什么都给了,然后我再来那么一封要他改付为另一个名字。
    我只能说,这个样品单“悬”了,样品单都没有了,那我只能眼睁睁地看着这个客户从我这里流走了。 不过,一切还未知分晓,不知道明天客户会给我回个什么样的邮件。
     不管怎样,下次做单最好多注意一些吧,多问客户几个问题再做PI吧。

  • 1 楼#

    cgs_chenhuiwire

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    同意,加油

  • 2 楼#

    cn1510983570

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    不摔倒几次是走不好路的,加油哦

  • 3 楼#

    haitianprinting

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    不要担心,说不定客户去休假了,回来了就回复你了!



  • 按平时的做法,把PI做好后发给客户,让客户确认。正常情况下,我是用T/T的付款方式做PI发给客户的,要是客户选择其他付款方式的话,再告诉我,然后我再改,这样的话,在做PI之前的邮件来往就会少些,因为大多数的客户选择用T/T付款是没问题的,因此这样的话,整个流程下来就会节约很多时间。
    可今天这次,麻烦的事来了,PI发过去了,客户也确认要付款,而且没有提出要求用其他的付款方式。最后,客户给我来了这么一封邮件:I already sent the money us$ 302.70 via WESTERN UNION to the order of*****。
    我的天呐,客户从我们的网站上找到了我们老板的名字,并用西联付款了。而且还是按中国的形式,直接用拼音,连姓名和名字都不颠倒过来。一来,款这方面一直都是我们经理负责,我们老板对这方面不是很了解。二来,姓名没颠倒过来,款也取不出来,没办法,我只能给他来了这么一封邮件:
    Dear Mr **********
    Today when I was arranging to produce the goods,I found some questions as follows:

    1, The Proforma invoice that I gave you before was payed by T/T which need pay the $20 of banking fee. However,you pay me via western union which doesn't need pay the $20 of banking fee.That means       you have payed excess $20. So,You just need pay $282.70, not $302.70 if  you pay via western union.

    2, According to Chinese habit,the surname is **, Forename is ****. But this habit is contrary with English,so you should change the ******to ******that the western union     can permit our company to take out this money. In addition,******  who is our company president didn't operate the western union before,so,it is very complicated for him to           take out this money.

    3,The finance is charged by our accountant whose name is ******. Attachment is the new proforma invoice, please change paying to ******. You could pay via western union according to the           information inside the new proforma invoice.

    I am very sorry to make these troubles to you,because I did't know the western union is convenient for you. If I gave you the western union information at the begining , maybe we can avoid so many troubles.

    Please check the new proforma invoice,and please change your paying information according to the new proforma invoice. Your kind comprehending will be my high appreciated. thanks.

    I am very sorry to make these troubles to you.
    从不到十号到现在,半个多月过去了,中间因为客户有事没能联系上,最后联系上了,为了这付款已经来往过很多封邮件了。这回又要他把款拿出来改付为另一个名字,真不知道他会不会觉得和我做生意太麻烦了,最后干脆取出后就不付了呢?
    这回给他来了这么封长内容的邮件,我自己看了都觉得太长,太烦,可内容不长又解释不清楚。不知道他看到这封邮件后是什么感想呢?
    只怪我只是个菜鸟,来了快两个月了,连西联的这种付款方式都不清楚。要是我很清楚的话,就不会那么麻烦了,从他付款到现在,这中间向他又要水单又要他的first name 和 second name 的,最后他什么都给了,然后我再来那么一封要他改付为另一个名字。
    我只能说,这个样品单“悬”了,样品单都没有了,那我只能眼睁睁地看着这个客户从我这里流走了。 不过,一切还未知分晓,不知道明天客户会给我回个什么样的邮件。
     不管怎样,下次做单最好多注意一些吧,多问客户几个问题再做PI吧。



  • 同意,加油



  • 不摔倒几次是走不好路的,加油哦



  • 不要担心,说不定客户去休假了,回来了就回复你了!


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