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  • 0 楼#

    外贸连先生

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    外贸连
    说时迟那时快,116届广交会就已经到来了。不过我们并没有参加广交会,庆幸的是我们的展厅就在广交会旁边,5分钟路程,地理位置还是比较有优势的,方便我们邀请客户前来洽谈。

    这次很荣幸地提前邀请到马来西亚的大客户过来我们展厅坐。本来约好是展会第一天下午过来的。所以第一天我特别紧张,早上回来第一件事就是打给客户确认过来时间,可是客户的中国号码可能因为太久没使用的原因,一直打不通。

    当时满脑子就想着要找到客户,非常着急,也担心客户会不会出什么事情。打了一整天,客户的中国号码最后还是没有成功联系上。

    我没有放弃,晚上忽然改变思路,试着发邮件问客户什么情况。果然,客户回了我邮件。第二天一早我就接到客户电话说早上可以安排时间过来我们办公室。我很激动,我觉得这是个非常宝贵的机会。毕竟每个客户难得来参加广交会,行程都是安排得非常紧凑的。所以我和客户约好时间地点就过去约好的目的地接客户。到达后,客户告知他现在就在我们约定好的地点,可是我左顾右盼,上窜下跳还是找不到客户的踪影。我不断给客户电话,问他位置,可是客户提到的标志性建筑我丝毫没有找到,我提到的地点与标志性的建筑和参照物,客户貌似也一头雾水。这期间在互相寻找的过程中耽误了客户很长的时间,客户开始婉绝我,说下次有时间再约。可是我就是不甘心,明明我们都在同一个地点,为什么找不到,为什么就要错过这次见面的机会。然后我再三说服客户,希望他抽点点时间,客户虽然后来是答应了,可是我多番周折后,仍然还是没有找到客户。这里就拖延了一个多小时。想到也耽误客户不少时间,另外客户也急着进会馆约见其他的供应商。所以,最后我还是放手让客户走了。之后虽然我也有紧密地联系客户,希望客户能够再抽时间见见面,来我们办公室坐坐。可是客户来广交会的每一天都很忙,并且展会还没结束就要回马来西亚了。我只能等下一次机会才能约见客户了。

    事后,我回想了下我为什么就找不到客户。那天是我们没有共识还是怎样?也许真的是我那天没有能够灵活地应对这种突发的情况,紧张的情况下处理事情的能力真的非常重要。先要冷静分析,然后快速找到解决的方法,例如虽然是平常有联系的客户,见面前还是要确认对方的中国电话号码,要清楚记下约定客户地点和附近标志性建筑的官方英语名词等等。后来我才反应过来,怎么没有告诉客户直接在酒店接他过来呢?所以,我再次提醒自己,也告诉大伙们,外贸路上总会有这样那样的突发情况,无论多着急都要冷静下来找到解决方法才是王道。

    外贸连
    The 116th Canton Fair has already started, but our company doesn't take part in it this time. Luckily our showroom is about five minutes' walk from the fair complex, and with such a geographic advantage we can easily invite customers coming to meet us.

    We are very happy to have invited our big customer from Malaysia to our showroom in advance. We made an appointment in the afternoon on the first day of the Canton Fair, which made me very nervous, and in that morning, the first thing I did was to call the customers for confirmation of the time. But maybe the customer had not used his Chinese phone number for too long a time and I failed to get through to his cell phone.

    But I didn't give up. At the night I decided to change the way of connecting the customer and I sent an e-mail to him asking about the conditions of him. And the customer replied me. In the second morning I received a phone call from the customer, and he said that he could schedule to come to our office. I was very excited. It was such a precious opportunity, since during the Canton Fair every customer has a tight schedule. After we decided the place and time of meeting, I headed for the place and prepared to pick up the customer. After I arrived, the customer told me that he was right in that place, but I could not find him after looking around. I kept calling the customer and asked him the location, but I could find none of the landmark buildings mentioned by the customer, and he also sounded to be confused with the buildings and references I mentioned. Looking for each other wasted much of the customer's time, and he started to give up meeting me, saying that we could have another appointment next time. But I could not give up like that. I just didn't understand why would we fail to meet each other in the same place. And I could not bear to lose the great opportunity. I tried to convince the customer and hoped that he could spare us some time. The customer agreed, but I still could not find him. The whole finding thing took us an hour, and considering that the customer was in a hurry to meet other suppliers in the fair complex, I finally let the customer go. And after that day I tried to contact the customer and invited him to visit our office, but he had been very busy every single day during the Canton Fair, and he had to go back to Malaysia before the end of the exhibition. And I could only wait for the next time to meet him.

    I thought and tried to analyze why I couldn't find the customer that day. Was it because we lacked common view or what? Maybe it was because I failed to cope with the situation flexibly. It is indeed very important to handle things well when feeling nervousness. We should analyze calmly first, and then figure out a solution as soon as possible. For example, we should confirm the customers' Chinese phone numbers before meeting them, even if we contact the customers frequently in our daily work, and we should write down the official English names of the place of appointment and nearby landmark buildings. And I realized that I should have told the customer I could pick him up from his hotel. So I remind myself as well as you, there are always unexpected accidents in foreign trade, and when in these situations, however anxious we are, we should most importantly calm down and figure out a solution.

  • 1 楼#

    cn1512027561

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    我沙发啊,阿连

  • 2 楼#

    cn1000954499

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  • 3 楼#

    cn1510227324

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  • 4 楼#

    cn1512027561

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    把电话给中国人,就好讲了。。。哈哈,,,

  • 5 楼#

    cn1000954499

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    我在微信看了。

    对啊,淡定, 不能方寸大乱。

  • 6 楼#

    cn1510916469

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    好帅

  • 7 楼#

    cn1510809833

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    大神啊 每次看翻译都惊觉完美

  • 8 楼#

    myclaser

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  • 9 楼#

    cn1501742671

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  • 10 楼#

    名人堂de小二

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    谢谢分享,你很厉害啊!

  • 11 楼#

    april 舞台灯

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    谢谢楼主分享,广交会前不能见面,就和他保持联系,看是否可在之后找个时间再见面,坚持加油哦

  • 12 楼#

    江十一

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    谢谢楼主分享!我的经验是:和客户见面前,把中文英文地址和地图截图一起发给TA,然后建议TA打印出来,以备不时之需。当然,确定客户的即时联系方式也是必要的。

  • 13 楼#

    林带鱼

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    cn1512027561:把电话给中国人,就好讲了。。。哈哈,,,回到原帖
    话说我的第一个客户也是这样,死活找不到,最后他把电话给了中国人,才知道,接错了车站,心里那个郁闷啊,鉴于本人外贸菜鸟一枚,接客户的时候还不到两个月,对这个城市什么的一窍不通啊。

  • 14 楼#

    活跃的小精灵

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    大神每次都自己翻译下,佩服啊

  • 15 楼#

    贸小七-王

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    你的帖子太TM牛了!

  • 16 楼#

    cn1511555676

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    cn1512027561:把电话给中国人,就好讲了。。。哈哈,,,回到原帖
    对的,这个方法很好,给电话当地人,就知道什么位置了

  • 17 楼#

    cn1511555676

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    对于我这种英文不好的菜鸟,看到后面的翻译,简直太好了

  • 18 楼#

    外贸连先生

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    cn1510809833:大神啊 每次看翻译都惊觉完美回到原帖
    谢谢,请继续支持

  • 19 楼#

    外贸连先生

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    cn1512009586:谢谢楼主分享!我的经验是:和客户见面前,把中文英文地址和地图截图一起发给TA,然后建议TA打印出来,以备不时之需。当然,确定客户的即时联系方式也是必要的。回到原帖
    嗯嗯~~很感谢



  • 外贸连
    说时迟那时快,116届广交会就已经到来了。不过我们并没有参加广交会,庆幸的是我们的展厅就在广交会旁边,5分钟路程,地理位置还是比较有优势的,方便我们邀请客户前来洽谈。

    这次很荣幸地提前邀请到马来西亚的大客户过来我们展厅坐。本来约好是展会第一天下午过来的。所以第一天我特别紧张,早上回来第一件事就是打给客户确认过来时间,可是客户的中国号码可能因为太久没使用的原因,一直打不通。

    当时满脑子就想着要找到客户,非常着急,也担心客户会不会出什么事情。打了一整天,客户的中国号码最后还是没有成功联系上。

    我没有放弃,晚上忽然改变思路,试着发邮件问客户什么情况。果然,客户回了我邮件。第二天一早我就接到客户电话说早上可以安排时间过来我们办公室。我很激动,我觉得这是个非常宝贵的机会。毕竟每个客户难得来参加广交会,行程都是安排得非常紧凑的。所以我和客户约好时间地点就过去约好的目的地接客户。到达后,客户告知他现在就在我们约定好的地点,可是我左顾右盼,上窜下跳还是找不到客户的踪影。我不断给客户电话,问他位置,可是客户提到的标志性建筑我丝毫没有找到,我提到的地点与标志性的建筑和参照物,客户貌似也一头雾水。这期间在互相寻找的过程中耽误了客户很长的时间,客户开始婉绝我,说下次有时间再约。可是我就是不甘心,明明我们都在同一个地点,为什么找不到,为什么就要错过这次见面的机会。然后我再三说服客户,希望他抽点点时间,客户虽然后来是答应了,可是我多番周折后,仍然还是没有找到客户。这里就拖延了一个多小时。想到也耽误客户不少时间,另外客户也急着进会馆约见其他的供应商。所以,最后我还是放手让客户走了。之后虽然我也有紧密地联系客户,希望客户能够再抽时间见见面,来我们办公室坐坐。可是客户来广交会的每一天都很忙,并且展会还没结束就要回马来西亚了。我只能等下一次机会才能约见客户了。

    事后,我回想了下我为什么就找不到客户。那天是我们没有共识还是怎样?也许真的是我那天没有能够灵活地应对这种突发的情况,紧张的情况下处理事情的能力真的非常重要。先要冷静分析,然后快速找到解决的方法,例如虽然是平常有联系的客户,见面前还是要确认对方的中国电话号码,要清楚记下约定客户地点和附近标志性建筑的官方英语名词等等。后来我才反应过来,怎么没有告诉客户直接在酒店接他过来呢?所以,我再次提醒自己,也告诉大伙们,外贸路上总会有这样那样的突发情况,无论多着急都要冷静下来找到解决方法才是王道。

    外贸连
    The 116th Canton Fair has already started, but our company doesn't take part in it this time. Luckily our showroom is about five minutes' walk from the fair complex, and with such a geographic advantage we can easily invite customers coming to meet us.

    We are very happy to have invited our big customer from Malaysia to our showroom in advance. We made an appointment in the afternoon on the first day of the Canton Fair, which made me very nervous, and in that morning, the first thing I did was to call the customers for confirmation of the time. But maybe the customer had not used his Chinese phone number for too long a time and I failed to get through to his cell phone.

    But I didn't give up. At the night I decided to change the way of connecting the customer and I sent an e-mail to him asking about the conditions of him. And the customer replied me. In the second morning I received a phone call from the customer, and he said that he could schedule to come to our office. I was very excited. It was such a precious opportunity, since during the Canton Fair every customer has a tight schedule. After we decided the place and time of meeting, I headed for the place and prepared to pick up the customer. After I arrived, the customer told me that he was right in that place, but I could not find him after looking around. I kept calling the customer and asked him the location, but I could find none of the landmark buildings mentioned by the customer, and he also sounded to be confused with the buildings and references I mentioned. Looking for each other wasted much of the customer's time, and he started to give up meeting me, saying that we could have another appointment next time. But I could not give up like that. I just didn't understand why would we fail to meet each other in the same place. And I could not bear to lose the great opportunity. I tried to convince the customer and hoped that he could spare us some time. The customer agreed, but I still could not find him. The whole finding thing took us an hour, and considering that the customer was in a hurry to meet other suppliers in the fair complex, I finally let the customer go. And after that day I tried to contact the customer and invited him to visit our office, but he had been very busy every single day during the Canton Fair, and he had to go back to Malaysia before the end of the exhibition. And I could only wait for the next time to meet him.

    I thought and tried to analyze why I couldn't find the customer that day. Was it because we lacked common view or what? Maybe it was because I failed to cope with the situation flexibly. It is indeed very important to handle things well when feeling nervousness. We should analyze calmly first, and then figure out a solution as soon as possible. For example, we should confirm the customers' Chinese phone numbers before meeting them, even if we contact the customers frequently in our daily work, and we should write down the official English names of the place of appointment and nearby landmark buildings. And I realized that I should have told the customer I could pick him up from his hotel. So I remind myself as well as you, there are always unexpected accidents in foreign trade, and when in these situations, however anxious we are, we should most importantly calm down and figure out a solution.



  • 我沙发啊,阿连









  • 把电话给中国人,就好讲了。。。哈哈,,,



  • 我在微信看了。

    对啊,淡定, 不能方寸大乱。



  • 好帅



  • 大神啊 每次看翻译都惊觉完美









  • 谢谢分享,你很厉害啊!



  • 谢谢楼主分享,广交会前不能见面,就和他保持联系,看是否可在之后找个时间再见面,坚持加油哦



  • 谢谢楼主分享!我的经验是:和客户见面前,把中文英文地址和地图截图一起发给TA,然后建议TA打印出来,以备不时之需。当然,确定客户的即时联系方式也是必要的。



  • cn1512027561:把电话给中国人,就好讲了。。。哈哈,,,回到原帖
    话说我的第一个客户也是这样,死活找不到,最后他把电话给了中国人,才知道,接错了车站,心里那个郁闷啊,鉴于本人外贸菜鸟一枚,接客户的时候还不到两个月,对这个城市什么的一窍不通啊。



  • 大神每次都自己翻译下,佩服啊



  • 你的帖子太TM牛了!



  • cn1512027561:把电话给中国人,就好讲了。。。哈哈,,,回到原帖
    对的,这个方法很好,给电话当地人,就知道什么位置了



  • 对于我这种英文不好的菜鸟,看到后面的翻译,简直太好了



  • cn1510809833:大神啊 每次看翻译都惊觉完美回到原帖
    谢谢,请继续支持



  • cn1512009586:谢谢楼主分享!我的经验是:和客户见面前,把中文英文地址和地图截图一起发给TA,然后建议TA打印出来,以备不时之需。当然,确定客户的即时联系方式也是必要的。回到原帖
    嗯嗯~~很感谢


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