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[建材]内容为王-RFQ询盘回复

楼主#
更多 发布于:2013-09-09 16:25
最近发现大家都开始RFQ询盘,全民回复了:可面对不同的询盘,大家又是如何回复的呢?以下为三种询盘的不同回复方式建议:
RFQ询盘1  
Detailed Description I want to buy metal safety doors in 7’x3’ size and 1 to 2 mm thickness.

对于这种类型的询盘,我一般会直接把比较畅销的款式厚度价格报给他作为参考,并且在邮件末尾希望他分享附近港口以及需求量,将根据他的detail information, offer him a good price.  报价成功后,得到客户信息后,如果里面有客户电话,一定要电话过去确认下,通知他们查看报价。邮箱跟进。

RFQ
询盘2
 
We are dealers in all kinds of Door and we are willing to introduce your product in our Euro market and can you please send us more information about your products such as website, catalog, prices and all other information that may help us in business cooperation with your esteemed company  

对于这种模糊询价的询盘,我一般用的是一个专家推荐的模板进行回复:
Dear XXX,
介绍自己
Thanks for your RFQ from  Alibaba dated on XX. This is XXX from  XX Co., Ltd.
介绍公司,产品,优势
Our company is a professional XX supplier. We have XX years of export experience of all kinds of XXX(产品) and we enjoy good reputation in XXX(国家). Our products have acquired the CE Certification.根据公司情况来写,可以突出从业时间、认证、展会信息等,如果当地有合作的大买家,也可以适当提及
please find the details of the item as follows:产品描述
挖掘客户信息
Could I know where is your main market or the product specification you need? So that I can introduce some suitable products for your reference. You can add my MSN/SKYPE or call me back for any information.
I am looking forward to your early reply.
结语
XXX完整的落款:除了包含我们比较熟悉的姓名,职位,公司名称地址,座机传真等内容外,也要包含各种在线沟通方式,如MSN、雅虎通、SKYPE、备用邮箱等,方便买家的沟通和联系


RFQ
询盘3  

Hi , This is John Jr from Showcase. Our company has been in Canada for years. Can you provide me with more information regarding the product? E.G. detailed product specifications, FOB price, your accepted payment methods. We are looking for 44 mm chipboard solid 3x7 feet we are looking for 10 containers monthly I would appreciate it if you can reply to me as soon as possible.Sincerely, Jr  

像这种各种要求很明确的客户,我都会直接报最优惠的价格他,并且索要他的各种在线沟通方式,以保证只要他在我就可以联系上。
其实个人感觉,询盘的回复需要很多的技巧,要让客户回复你,愿意跟你继续沟通才行。这一点上我还有很长的路要走要学。希望大家可以集思广益,好好利用好这个平台。
1条评分, 铜币 +8
  • Caffee
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    优秀文章,支持
    2013-09-24 11:35
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地板#
发布于:2013-11-12 17:48
想知道对于那种要求不明确的RFQ该从哪几个方面回复啊
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