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阅读:9344回复:36

客户不回信--分享我以前看过的一个文章

楼主#
更多 发布于:2011-05-06 12:52
客户不回信
分析下原因,一般情况下我会再写封追踪信给他:

Hope you are fine, my friend.

It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.

如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)

Glad to contact you again!

Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.

Waiting for your favorable reply soon!

之后的日子里,可以尝试新产品的报价,刺激下客人的神经.
我通常是这样写的:
good day!
my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?
if the products isnot your are   expecting,pls advise me your details requirement, i will re-offer asap.
i am of service at any time!
但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的:
Dear ***,
Wish you have a nice day!
May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.
I am waiting for your reply ASAP.
Best regards
Wennie.但是,想成功可不是容易的事情.
dear sir
have you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation.

we hope that we can establish a good business relationship with you in the nearest future.

your prompt reply will be appreciate.
回复A:直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin

回复B: 先写邮件问清情况。本人觉得先写邮件问清情况,简单的询问,如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin

回复C:如果仍然没有回音的话,可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin

1. Please accept our thanks for the trouble you have taken.
有劳贵方,不胜感激。
2. We are obliged to thank you for your kind attention in this matter.
不胜感激贵方对此事的关照。
3. We tender you our sincere thanks for your generous treatment of us in this affair.
对贵方在此事中的慷慨之举,深表感谢。
4. Allow us to thank you for the kindness extended to us.
对贵方之盛情,不胜感谢。
5. We thank you for the special care you have given to the matter.
贵方对此悉心关照,不胜感激。
6. We should be grateful for your trial order.
如承试订货,不胜感激。
7. We should be grateful for your furnishing us details of your requirements.
如承赐示具体要求,不胜感激。
10. We are greatly obliged for your bulk order just received.
收到贵方大宗订货,不胜感激。
11. We assure you of our best services at all times.
我方保证向贵方随时提供最佳服务。
12.If there is anything we can do to help you, we shall be more than pleased to do so.
贵公司若有所需求,我公司定尽力效劳。
13. It would give us a great pleasure to render you a similar service should an opportunity occur.
我方如有机会同样效劳贵方,将不胜欣慰。
14. We spare no efforts in endeavoring to be of service to you.
我方将不遗余力为贵方效劳。
15. We shall be very glad to handle for you at very low commission charges.
我方将很愉快与贵方合作,收费低廉。
16. We have always been able to supply these firms with their monthly requirements without interruption.
我方始终能供应这些公司每月所需的数量,从无间断。
17. We take this opportunity to re-emphasize that we shall, at all times, do everything possible to give you whatever information you desire.
我们借此机会再次强调,定会尽力随时提供贵方所需的信息。
18. We are always in a position to quote you the most advantageous prices for higher quality merchandise.
我们始终能向贵方提供品质最佳的产品,报价最为优惠。
19. This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit.
这样可以使我方经营者具有很强的竞争力,还可获得最大的利润。
20. We solicit a continuance of your confidence and support.
我们寻求你的持续信任和支持。
9条评分, 铜币 +24
  • run108
    铜币 +1
    well
    2011-08-23 20:37
  • enseet
    铜币 +1
    2011-06-19 09:41
  • eutop
    铜币 +1
    太好了
    2011-06-15 14:55
  • sieber
    铜币 +2
    优秀文章,支持!
    2011-06-15 14:52
  • cn1000230716
    铜币 +5
    比较用心,善于总结
    2011-05-27 08:47
  • ANDREW LV
    铜币 +5
    喜欢和乐于分享的人做朋友
    2011-05-25 11:17
  • sandy
    铜币 +3
    学习了,赶紧收藏起来。
    2011-05-25 10:41
  • Joh
    铜币 +1
    优秀文章,支持!
    2011-05-24 20:22
  • Jane fang
    铜币 +5
    优秀文章,支持!
    2011-05-07 10:04
喜欢26 评分9
cn1000294695
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沙发#
发布于:2011-05-06 12:54
楼主不错,尝试下
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wfhytextile
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板凳#
发布于:2011-05-07 10:04
优秀文章,支持!
服装家纺面料辅料
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cn1000280848
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地板#
发布于:2011-05-07 12:33
谢谢分享
心情自己定!
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lksonghui
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地下室#
发布于:2011-05-11 16:55
不错
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cn1000254317
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下水道#
发布于:2011-05-12 10:13
学习,好帖
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地下城市#
发布于:2011-05-17 17:46
大家可以去采购需求招标频道上看看,都是海外买家的紧急采购需求,每个需求都有报价名额和时间的限制。不过千万不要恶意报价哦,不然会被屏蔽的!
http://www.alibaba.com/rfq/rfq_search_list.htm?tracelog=quote_0508_bbs
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qdlixinda
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地核#
发布于:2011-05-17 21:51
学习了
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cn1000299273
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地心#
发布于:2011-05-21 16:42
学习了
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cn1000234831
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9重天#
发布于:2011-05-24 15:53
我也经常碰到客户部回信,老跟进老不回。。。
led strip, spotlight, led bulb
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njhongsheng
Joh
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10楼#
发布于:2011-05-24 20:22
优秀文章,支持!
Nanjing Hongsheng Felt Production Co., Ltd http://feltok.en.alibaba.com
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cn1000255154
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11楼#
发布于:2011-05-25 09:24
好贴 值得分享
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cn220304030
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12楼#
发布于:2011-05-25 10:25
赞一个
专业生产灭菌器
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datongxisu
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13楼#
发布于:2011-05-25 10:41
学习了,赶紧收藏起来。
泉州大同吸塑有限公司
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ntguoai
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14楼#
发布于:2011-05-26 08:48
好啊!!很受用!!
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hnshenglong
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15楼#
发布于:2011-05-26 09:52
支持。。。。。。。。。
www.shenglongchemical.com .main product barium carbonate ,thiourea .sodium bicarboante
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lgf8366250
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16楼#
发布于:2011-05-26 12:10
列出来的那20条带译文的句子着实好笑...客户根本不愿意看到这样的东西。
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ecopowerlight
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17楼#
发布于:2011-05-27 08:42
不错,学习了.
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cn1000230716
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18楼#
发布于:2011-05-27 08:47
比较用心,善于总结
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cn220215947
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19楼#
发布于:2011-06-08 16:11
学啦 楼主
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