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[买家之声]产品发布:真假MOQ+关注产品细节(8月篇)

楼主#
更多 发布于:2013-10-14 16:17
为帮助更多卖家走进买家心坎里去,本栏“买家之声”接下去会根据目前Alibaba.com网站上定期回收的买家声音中提取有效信息传递给广大供应商,希望对大家有所帮助。  
真假MOQ

(1)网站上展示的MOQ是一个值,可是沟通后卖家告知却是一个更高的值,感觉自己被骗了,而且这来来回回沟通中浪费了好多时间。
Your website is deceiving.  You put a MOQ on your site to lure people to your site and when we contact you, your representatives say that the MOQ is another figure, and very much higher. That is dishonest.  Customer Service is poor.  That needs to be improved. So basically my time was wasted.

(2)因为MOQ的前台展示和实际沟通后的出入让客户觉得整个阿里巴巴风格就是这样,很失望。
This vendor is very misleading on most of their products. From the above:

Seller: The MOQ is 300pcs not a 120pcs. You have to pay a mould fee.  
(This is Buyer comment: what have said MOQ in alibaba sometimes is just for attract customers, you cannot see it as a standard. )
Buyer:Are the items listed on Alibaba custom style?
Seller:yes.
Buyer: So those are 300 pcs
Seller: yes  
Buyer:So the belts on Alibaba I have to open a new mould?
Seller:yes .
No doubt it, they are clearly misleading your customers.  

(小编有话说:为了留住买家,过分夸大实际情况,其实是杀鸡取卵,买椟还珠的做法,相当不可取。)
 
关注产品细节
 
产品尺寸:
(1)不同的尺寸
I do not know the metric system nor how to convert from metric to sae.  That is not your fault but it would be nice if you displayed both measurements for us  uninformed.

(2)国家尺寸差异
明明写的是美国的尺寸,给我发送的时候却是中国/韩国的尺寸,明显就小很多,我也没法穿,收到这个单子后我再也不来你们这里买了。
I wish I never ordered things through these medium, they put USA SIZE, and send you CHINA,KOREAN SMALL SIZES. all orders have gotten are useless, can’t wear them. after I get the rest of my orders, I will never ever order through this site again.


产品更新换代:
(1)卖家应该经常换换产品
They should have to change their information.

细节描述:
(1) 对产品信息的具体需求
Would prefer battery tube diameter be reduced to use 26650 or 18650 battery. But sell this size to the camper who prefers more run Time. Also, when an emergency strobe is needed, holding the switch for 2 seconds may be too long. However, this SST90 in a larger reflector is probably the best long distance beam of intense illumination.  
(2)对于具体产品细节上的需求和了解
need to know if is set up for single right side free wheel sprocket n drum brakes on left side, also need it to be 16 inch wheel/ rim ??
(小编有话说:细节处见真章,完整贴心的产品信息展示,既方便了买家,也体现了专业度,何乐而不为呢?)
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